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legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Pluto Data Credit Card Charge

I got a charge for $29.99 on my credit card that read:

888 323 8955 PLUTO D - Nicosia

When I called the number, I was told that the charge was dfrom a company called "Folk and Tribal" and it was for a DVD. However, on the date that the purchase was made, I had just had surgery so there was no way I was buying stuff online or out shopping.

I could not find the charge anywhere in my records OR this company anywhere online.

So I called back and demanded the name and contact information for the company. They said that they do not keep those records. When I demanded a refund, I was then told that they would contact the company to request my refund.

WTF? I thought they did not have that info????

So I spoke with a supervisor who also supposedly was not available. He said that the charge was showing as a refund and for security measures, they do not keep the charge information on file when a refund has been issued. In other words, the charge information was "erased magically" from their system.

Anyone know what the heck is going on?

Thanks!
--
Providing services for individuals who have been ripped off by sites such as thedownloadplace.com is my primary focus. Do not allow yourself to be scammed. Fight Back!

Mordy
Comfortably Numb
Premium,MVM,ExMod 2004-07
join:2001-12-02
Denver, CO
·Comcast Formerly ..

Re: Pluto Data Credit Card Charge

The first thing you should do is call your credit card company and dispute the charge. Let your credit card company do the legwork to chase it down. Unless the company that charged your credit card can prove that you authorized it, it will be reversed and you will never have to pay anything on it.
--
Facts do not cease to exist because they are ignored - Aldous Huxley

antiphishing
Phishing Scam Terminator
Premium
join:2004-06-09
Wilkes Barre, PA

said by legalbegal See Profile:

I got a charge for $29.99 on my credit card that read:

888 323 8955 PLUTO D - Nicosia

Internet Fraud Complaint Center
»www1.ifccfbi.gov/index.asp


Don't shoot the messenger,shoot the spammer
»www.antihotmail.com
Dslreports.com Profile: »profile.antihotmail.com
spammers_are_scumbags@antihotmail.com

clintj

@12.18.x.x

Re: Pluto Data Credit Card Charge

I to recieved a charge from pluto data. reported it to FBI and bank. Guess this is going on world wide. What a world we live in for this to happen. Good luck to all.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

I did some research and called that toll free number several times. Each time I got different information about their location. I was told that they had refunded my card but no one would tell me who "PLUTO DATA" was. The toll free number claims to be just an answering service but they seems to have my credit card information though. However, after they said it had been refunded, the information magically dissappeared from their system.

They are located in Baton Rouge, LA...

Answer Quick
7415 Town South Avenue
Baton Rouge, Louisiana 70808
(888) 766-1111 Toll-free
(225) 766-1111
(888) 766-1506 Toll-free fax
(225) 766-1506

I called the Baton Roughe Police Department and filed a report. I have called my credit card company and will call the FBI and file a report as well.

Even after telling them that I filed a report they do not have the information to give me.

Sounds like a scam to me. I know that if "THEDOWNLOADPLACE.COM" is behind it, they are going DOWN for this SH*T. Seems like ever since I reversed their charges on my card for their fraudulent junk, strange things have been happening.

So if anyone else has had a problem such as this, please do post.
--
Providing services for individuals who have been ripped off by sites such as thedownloadplace.com is my primary focus. Do not allow yourself to be scammed. Fight Back!
emulation

join:2005-02-21
Baton Rouge, LA

Re: Pluto Data Credit Card Charge

I work for Answer Quick. It's an answering service, much like the ones that answer your doctor's phones after hours. We handle many compaines, Pluto being one of them. Pluto gave us a website that we log into and with a little information we can look up a charge and make a refund. We don't have you entire credit card number unless you give it to us. And we don't need the credit card number to look you up either, just your last name, and maybe a first if there's more than one of your last name in the system. However, we really don't have any information on the companies that receive your credit card numbers. Pluto is a credit card clearinghouse. I personally don't klnow to what extent they're involved with the individual charges, but I do know what my boss told me, and that's that they aren't the one's who are the actuall recepient of your stolen card number. They take any credit card information given them by a retailer and they process it with Visa, Mastercard, or whomever. So when a charge shows up on your card from Pluto Data, it means that whatever company hires Pluto to process their credit cards for them. This means that the retailer does not have the ability to handle these charges on their own. Now, with that information do what you will. However, know that Answer Quick isn't your problem, and when the operators tell you they don't have anymore information, they're not trying to "pull wool over your eyes", but merely attempting to keep their job. Most of us are college students, and we can't afford to lose our jobs. Filing charges against Answer Quick won't do you a bit of good, as they're not the problem. If you suspect fraud, you've got bigger problems than messing with some answering service in Louisiana. People don't get credit card numbers for no reason. Perhaps you should consider being a tad more careful what you do with your cards. My credit cards don't have any fraudulent charges, then again, I don't go buying porn on the internet or other interesting purchases. You need to call your company and change your number ASAP.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

First off,

How would you make any deduction that anyone purchased "porn" on the Internet? Why would you get involved in an online discussion if you were not guilty?

Why are you defending anyone for that matter?

You just give more incentive for authorities to come after you. Who cares what your boss says?

When I called Answer Quick, I was told several different things such as you are located in Washington State, New York and even was hung up on several times JUST for trying to get some answers about these charges on my credit card.

It is obvious that this is a scam, and you should know that IP Addresses are recorded here and that logging in through a PROXY won't work because 'anonymous' proxies are not anonymous when the Department of Homeland Security and the FBI are involved "WHICH THEY ARE".

If you want to give excuses, you should call the Baton Rouge 2nd Precint Police Department and give THEM your excuses. They are the one's who you might want to give the answers to "EMULATION".

And you are very wrong in concluding that Answer Quick has no part in this fraud. If you only WORK for them, you would care less and would not be posting here. Obviously you felt it was neccessary to defend YOURSELF.

If Answer Quick is the only party who has access to "PLUTO DATA'S" contact information and is using the PLUTO DATA system, then what makes you think that the authorities are not going to look at YOU FIRST and FOREMOST? Don't post your pathetic excuses here.

You are criminals and I hope that they put you out of business because you are shady and deceptive.

If you are a college student, I would suggest you go get another job real quick or let your Academic Counselor at LSU know you'll be sitting next semester out.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Filing charges against Answer Quick won't do you a bit of good, as they're not the problem.

Yes dear, filing charges against Answer Quick would be the ONLY way to get the ball rolling. If Answer Quick did not want to get involved, then they should screen their clients with more scrutiny and ensure that they are running a "legitimate" operation. Period.

If you suspect fraud, you've got bigger problems than messing with some answering service in Louisiana.

Sounds like you are trying to create a detour. I think I will also notify the State of Louisiana Office of the Attorney General as well as the BBB and the State Corporation Commission TODAY!

People don't get credit card numbers for no reason. Perhaps you should consider being a tad more careful what you do with your cards. My credit cards don't have any fraudulent charges, then again, I don't go buying porn on the internet or other interesting purchases.

People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.

The representative at Answer Quick did say that the fradulent charge was made to purchase a DVD. I am wondering now if ANSWER QUICK knows more than they say. Are you making an ASSUMPTION that I purchase porn or do you know for SURE in that YOU KNOW WHAT THE FRADULENT CHARGE WAS USED TO PURCHASE? Sounds to me like you know.

And how do WE know what you go online purchasing? You could be sitting on a stack of porn as far as we know. Don't just show up on a message board and expect any respect because you made 1 post. We don't know you or care what the hell you purchase online.

Be very Careful what you type. It may just come back to haunt you.
emulation

join:2005-02-21
Baton Rouge, LA

Re: Pluto Data Credit Card Charge

ad hominem much?

Look, I don't care who you file a report with, because it will never affect me. I'm making posts from my home IP and I (oibviously) don't care if you log it.

Look, I wasn't being rude to you, but merely attempting to tell you what was going on. I was trying to help you.

Haunt me? I'd like to know how.

This thread is hilarious.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

No you are hilarious. Get a life.

The Folsom
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA

1 edit

Re: Pluto Data Credit Card Charge

retracted

prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

said by emulation See Profile:

I was trying to help you.
This thread is hilarious.
Your company agreed to represent these scamsters and be the public face for them. If anyone needs help, it is your company who agreed to have your phone number pasted on all of these scams and you ARE the first number/company called by victims, police, banks and others investigating these numerous crimes. Your reference to these numerous crimes, which your company willingly is a part of, as "hilarious" is an indicator of your company's bad taste and poor business practices. You'll not find it hilarious if your company is run out of business for agreeing to be the front for these crimes and you and your college buddies have to go find work in some pizza parlor somewhere. I don't think you'll get the last laugh being associated with criminals.

Missygirl

@rr.com

You stepped over the line when you inferred that people who use their cards for inet purchases have nefarious reasons for doing so... ie... porn?

In that one paragraph, you went from providing information that may be helpful, to being a condescending, uninformated, immature college puke.

Why did you have to go there... emulation? What people purchase should have nothing to do with whether or not they are robbed blind! Get real.
Phaetos

join:2003-09-21
Slaughter, LA


1 edit
said by legalbegal See Profile:

People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.
Begal,
I find that a bit harsh of a statement. I agree that what has happened to you is wrong and scary that it can happen. But going around accusing people of breaking into servers to steal information with absolutely NO proof of that can get you in just as much trouble as you are trying to cause for that individual that tried to give you a very honest and what they considered helpful information. I have lived in Baton Rouge my whole life and have known people that worked for Answer Quick and myself have worked for an answering service, of which you apparently never have. Never, not once, have they ever been accused of such a thing. If they had I can guarantee you it would have ended up on any of our news channels, they are fiends for getting that kind of information for a story AnswerQuick has been a long respected member of the commercial community for as long as I can remember. What the poster said was very true. All they are is an answering service. If a client gives them a way to access information, then so be it. AnswerQuick is not a scam and is in no way directly affiliated with stealing credit card information.

Just my 2 cents worth.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA


2 edits

Re: Pluto Data Credit Card Charge

Phaetos,

Funny you would comment what I said in defense of myself. I was merely returning the insult back to a "NEW" poster who implied that I purchased porn online and that's why I made those comments. If "Answer Quick" did not want to get involved, then "Answer Quick" should have kept their distance.

You see they are STILL answering the phones for "Pluto Data" -whomever Pluto Data is. No one knows who they are or how to contact them.

The reason that any scamming business is viewed a repected member of any community is because they have yet to be CAUGHT. Just because they look legit doesn't mean that they are.

How would you know what they have been accussed of unless you have the inside track? I have lived in Baton Rouge as well and have relatives who reside there. You should be careful what you imply unless you know the whole story.

Good luck with your Answering Service Career, Phaetos!
Phaetos

join:2003-09-21
Slaughter, LA


1 edit

Re: Pluto Data Credit Card Charge

said by legalbegal See Profile:

Phaetos,

How would you know what they have been accussed of unless you have the inside track? I have lived in Baton Rouge as well and have relatives who reside there. You should be careful what you imply unless you know the whole story.


Apparently you don't read well nor think clearly in your current state of rage. If you read what I said, " Never, not once, have they ever been accused of such a thing. If they had I can guarantee you it would have ended up on any of our news channels, they are fiends for getting that kind of information for a story " I never implied that I knew the whole story. If you can't tell from the way it was written that it was a PERSONAL opinion, then I doubt your legal skills also.
jdiddypdx

join:2003-08-06
Lake Oswego, OR

Re: Pluto Data Credit Card Charge

As someone that has worked in for a credit card bank (FCNB). Here is what you do. Don't call the number on the statement. Call your bank ASAP. Have them put a dispute on the transaction. Every FDIC insured bank has their own security department that will do all the leg work for you. Keep in mind, it's the banks money not yours at this point not yours. If you see another charge. Call again, change your credit card number. Bingo your done.

ummm101234

@gsk.com

Seems like if Answer Quick is such a great company - they would pull the plug on Pluto Data ltd, since they must be receiving a ton of calls for unauthorized charges. Also, I have worked for a call center before and the entire operation there was not professional. This was somewhere else besides AnswerQuick, but I tell you the people they hired and the stuff that went on there was not the best in the world.
Kip patterson
Premium
join:2000-10-23
Columbus, OH

Re: Pluto Data Credit Card Charge

I think most folks here have concluded that they terminated Pluto several days ago.

You seem to have had a bad experience. In what way does it apply to AnswerQuick?

sweintz
Premium
join:2002-03-01
Hamden, CT

said by ummm101234:

Seems like if Answer Quick is such a great company - they would pull the plug on Pluto Data ltd, since they must be receiving a ton of calls for unauthorized charges. Also, I have worked for a call center before and the entire operation there was not professional. This was somewhere else besides AnswerQuick, but I tell you the people they hired and the stuff that went on there was not the best in the world.
Dude - pay attention. Answerquick pulled the plug on them a while ago.

passowrd

@newagetrans.com

Got ripped off too. Saw a charge of $29.99 on my Visa. Called the 800 number and would only get a busy signal. This sucks! Called my bank, and though they can't remove the charge, they cancelled my card and issued a new one. These Pluto people need to go down hard!!

Bink63
Tweet THIS
Premium
join:2002-10-06
Everywhere

Re: Pluto Data Credit Card Charge

said by passowrd:

Got ripped off too. Saw a charge of $29.99 on my Visa. Called the 800 number and would only get a busy signal. This sucks! Called my bank, and though they can't remove the charge, they cancelled my card and issued a new one. These Pluto people need to go down hard!!
Call your bank back, or better yet, go into a branch and insist on doing a chargeback!

If the bank gives you a hassle, post back and we can give you some more options on how to proceed at that point.



Regards,

Randy
--
Just my .02alt0162 worth!
Legacy Consulting
overwelmed

join:2005-02-24
Fergus Falls, MN

Re: Pluto Data Credit Card Charge

Keep in mind some card holders cannot get their money back from this charge because the amount isn't large enough. My Visa card will not refund any disputes under $50. I wonder if Pluto D counted on that. I got the charge last Feb. on my debit card and just finally got my money back from my bank a few weeks ago. I've switched banks but supposedly my old bank is still investigating it and could come back at me for the $29.99. This ordeal was mostly just a HUGE hassle in dealing with Bank of the West. When I first reported it they ignored it and didn't even cancel the card. After two weeks I went in to the branch to question the progress only to find out nothing was ever reported. I was then reprimanded for irresponsible use of my card and treated like I was the one that was stealing. After proving to the all-knowing teller that it was obviously fraud, she let me sign an afidavidt. I'm very curious to find out who this Pluto Data is, they shed some light on how Bank of the West treats their customers.

bummed

@dynamic.cov

Re: Pluto Data Credit Card Charge

Okay,

Now I'm really mad. I cancelled all my cards, got new ones issued. I didn't use the new card on-line, or access my account on-line and yet I now find a new charge that just showed up on 1 April, transaction date 22 march for Pluto D $29.99 I only used the card once, and that was on 21 March at my local Best Buy. How could VISA allow this to happen? Luckily, they're open tomorrow, and I'm heading down there to tell them what I think.....

bummed oops

@dynamic.cov

Re: Pluto Data Credit Card Charge

Disregard that last post. I just re-read my statement and it would seem I was a little gunshy. It appears VISA was just getting around to reversing the earlier charge. I saw the name and totally missed it being a credit rather than a charge..... Show me gunshy about my cards now.

algorithm
And I Should Care - Why?

join:2001-07-23
Huntington, NY

said by overwelmed See Profile:

Keep in mind some card holders cannot get their money back from this charge because the amount isn't large enough. My Visa card will not refund any disputes under $50.
That's not legal under the Federal Fair Credit Billing Act. As long as you report the amount in a timely manner, they must reverse the charge.

Are you confusing this with a policy that stipulates that you are responsible for up to $50 if you don't report the fraud in a timely manner?
--
"Those who can not remember the past are condemned to repeat it." George Santayana - 1905
overwelmed

join:2005-02-24
Fergus Falls, MN

Re: Pluto Data Credit Card Charge

Read the fine print on the back of your credit card statements before you start telling people they are wrong.

Re:Pluto charge again on new card

»www.ftc.gov/bcp/conline/pubs/credit/fc..

It seems as though the posters who are saying their bank won't refund them the money since it's under $50 may be right. According to the FCBA you are only responsible for unauthorized charges "up to $50". That wouldn't stop me from raising holy hell with my bank though.

I've read about 90% of the pages in this thread and it seems pretty clear to me that Answer Quick was just the answering service. Is there any solid evidence that they are in on it?

algorithm
And I Should Care - Why?

join:2001-07-23
Huntington, NY

Re: Pluto Data Credit Card Charge

said by overwelmed See Profile:

Read the fine print on the back of your credit card statements before you start telling people they are wrong.

Re:Pluto charge again on new card

»www.ftc.gov/bcp/conline/pubs/credit/fc..

It seems as though the posters who are saying their bank won't refund them the money since it's under $50 may be right. According to the FCBA you are only responsible for unauthorized charges "up to $50". That wouldn't stop me from raising holy hell with my bank though.

Those people need to dump the card that sticks them with the first $50 and get one that doesn't.
--
"Those who can not remember the past are condemned to repeat it." George Santayana - 1905

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

said by overwelmed See Profile:

It seems as though the posters who are saying their bank won't refund them the money since it's under $50 may be right. According to the FCBA you are only responsible for unauthorized charges "up to $50". That wouldn't stop me from raising holy hell with my bank though.
No. Don't let your bank buffalo you!

Only if the card is lost or stolen AND the consumer failed to report it within (some time limit that I can't remember).

This does not apply to charges that appear on the statement that were not made by the consumer. Those have 60 days from the statement date to be reported in writing.

Further more, many banks have been advertising zero liability -- although terms and conditions may apply. Debit Cards aren't covered by the same laws as Credit Cards, but both Visa and Mastercard have set brand rules that the issuers must follow, offering at least the same consumer protections as the credit cards.

Do not accept these charges under any circumstances. If you have disputed in writing and a U.S.-based bank is not holding you harmless, contact the Office of the Comptroller of the Currency with a copy to the Office of the President of the offending bank. You will get a positive response.
--
Robb Topolski http://www.funchords.com/ Hillsboro, Oregon USA
They who would give up an essential liberty for temporary security, deserve neither liberty or security

algorithm
And I Should Care - Why?

join:2001-07-23
Huntington, NY

said by passowrd:

Got ripped off too. Saw a charge of $29.99 on my Visa. Called the 800 number and would only get a busy signal. This sucks! Called my bank, and though they can't remove the charge, they cancelled my card and issued a new one. These Pluto people need to go down hard!!
Demand they remove the charge; "The Federal Fair Credit Billing Act sets up procedures requiring creditors to promptly credit your payments and correct billing mistakes, and allows you to withhold payments on defective goods."

The Act further defines "billing mistakes" to include items charged which you, or an authorized person, did not purchase. As long as you report it within 60 days, the bank must reverse the charge until and unless the the vendor provides proof of its validity.
--
"Those who can not remember the past are condemned to repeat it." George Santayana - 1905
Dognut

join:2005-03-04
Hilton Head Island, SC


1 edit
From a law enforcement point of view, I think what the FBI (or more likely the Secret Service who handle major credit card cases and other money cases) will find, once all is said and done, is that there are a string of companies involved here. Its much along the lines of money laundering. You run drug money through several companies and it comes out the other end clean, so to speak. Most of the time the initial company knows the deal and possibly the end company, but the intermediaries, for security reasons, have no clue.
The problem comes in that by the time this credit card scam is tracked down to the real suspect, he or she has grabbed whatever personal property they have in the office they rented just for this scam, and left. The most I've ever seen them catch is some poor flunky who was hired out of a crack house to answer the phone in a bare office. In this case the flunky knew who and what she was working for but could provide no personal information on her boss except his name was Jim and he was a 6 foot tall, 175 pound white male with brown hair. Not much to go on, so they shelve the case and move on to more pressing matters. The credit card company fixes the charge on people's accounts so the only loser is the credit card company. Buddy of mine from ROTC went to work for the Secret Cervix (he hates that:D) told me that even when they do get a good case together, many times the prosecutor drops the case as too old or makes a deal with the suspect that amounts to a slap on the wrist.
I'm not saying we should not investigate this crap. I'd love to get my hands on one of the bastidges. Give him a choice of 15 years in the pen or 15 minutes with 5 of his biggest victims. But seriously, don't be discouraged. Go through the motions of filing your case, but don't let it get you all worked up. Life is too short and full of reasons for heart attacks.
The only reason I knew about this scam is a guy filed a report with one of my people yesterday. Mine is a county agency and can't investigate federal crimes but we do pass the info on the the feds. I had an extra minute and ran a search. Found this web site and thread. Having been a victim before (and not from a porn site whoever your name was) I can relate to the anger adn feeling of violation you people feel. The best we could tell our guy at this point was to contact Equifax and such, contact the Social Security guys, contact the bank, etc...and get all his stuff changed. Pain in the buttocks but its the only way to gain some semblance of security again. Plotting gruesome deaths for the scammers also helps the mental situation.
Kip patterson
Premium
join:2000-10-23
Columbus, OH

Re: Pluto Data Credit Card Charge

The crooks are in Nicosia, Cyprus, not the US.

Agreed, it is not likely that they will be caught, nor would they have been had it occurred in the US.
Dognut

join:2005-03-04
Hilton Head Island, SC

Re: Pluto Data Credit Card Charge

Sounds like a good road trip. Bring large guns.

BB72

@12.96.x.x

Let's not rule out the fact that we might have terrorist activity here. It is such a scary thought. I know it seems far fetched and that most suspects in the past may have been some flunky but we should be looking at this in a much larger scale here. Especially since this Pluto Data is a foreign company. The USA Today article makes sense and even though we only see a small portion of victims here this is an incredibly serious and sad thing. I would hate to think that money withdrawn illegally from my account was used to fund a thing like September 11th. Thank God for this website and other sites like it that people like us can come together and hopefully make some difference.

www4chanorg

@attbi.com


1 edit
People (probably YOU) break into Internet Servers ALL the time and STEAL contact information. I personally am a developer who has to make purchases online quite a bit with our "Company Credit Card". So implying that our Company Credit Card was used to make a PORN purchase is ridiculous and quite interesting.
[mod edit] - flaming has no place in this thread or on the site - just FYI

drf432

@cableone.net

So you work for an answering service? I worked at one for about 10 years through high school and college. That job gave me my ulcer and I never looked back getting out of that place. Get your degree and get the hell out of there. I sure feel for ya...

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL


1 edit
"I don't go buying porn on the internet or other interesting purchases. You need to call your company and change your number ASAP."

That's it - blame the victim. Would you like to bet that many of these people have never purchased an type of porn on the internet?

If the original posters story is 100% legit. I highly doubt they were surfing pay porn sites from the hospital after surgery.

Now granted a purchase may have taken place on a site that might not be 100% trust worthy. But more than likely a database somewhere has become compromised. I think a quick look of the news would show that this month hasn't been good for at least one bank and a credit agency. Those being Bank of America and ChoicePoint.
--
Test Your Security

Cable Diagnostics
Iggyz Blog ZoneAlarm Help

FraudSux

@cox.net

Re: Pluto Data Credit Card Charge

Interesting point about our POS system called The Federal Reserve which is by the way owned by private "investors" and has nothing to do with American Government.

Something tells me this Pluto Data stuff is just the tip of the iceberg.

Neyland

join:2003-02-04
USA

said by emulation See Profile:

Perhaps you should consider being a tad more careful what you do with your cards. My credit cards don't have any fraudulent charges, then again, I don't go buying porn on the internet or other interesting purchases. You need to call your company and change your number ASAP.
While I can understand how emulation wouldn't want his company shut down and lose his job if they are in fact simply an outsourced answering service.

However, with the recent issues with companies like ChoicePoint and Bank of America both of which allowed thousands of credit records to be released into the wild, your statement about being more careful of what you do with your CC and where you shop is a tad shallow. Perhaps we should start making gross exagerations about the mentality and ethics of children in college.
Jo531

join:2005-03-14
Dallas, TX

This is in response to Answer Quick. How dare you judge someone? I do not have a credit card. Pluto Data took my debit card and charged my account $39.99. I don't look at porn. I have never smoked pot, etc. Still, even if I had, NO ONE has the right to steal from me! You may be a "college kid", but you have knowledge that your company is a crook. They are a crook, because they KNOWINGLY have a customer, who is a crook. They are aiding and abetting, just as you are. If you don't quit your job, you will stand to go to prison. It usually is the little guy who gets convicted, while the real criminals get off somehow. The person(s) who get convicted are not necessarily the truly guilty ones. They are the ones who are the ones who can be convicted the most easily (forgive the English grammar). Trust me, they are going to get caught and go to prison. People like this make the rest of us pay. Not just in cash, but with changing the way we can use our debit and credit cards and paypal on the internet. We will lose that right. We could end up being taxed. Definitely, we have lost our trust in the internet system. What a price to pay. They will get caught. They are going to prison. You are too unless you distance yourself.

reconranger

@attbi.com

I just got a charge for $19.99 from Pluto Data LTD. out of Great Britain on 2/18. They must be coming down in price. I called the 888-323-8955 number that showed on my statement and got nothing but a recording that asked that I leave a message. It didn't even say the company name or any information except to leave a message. I called my credit card company and they are reversing the charges. I'm wondering if this is happening to more then one credit card company or happening internally within the cc company, mine happens to be a Chase card.....anyone else?

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Ah HA!!

I found yet ANOTHER charge on my card from:

Fpb Enterprises
119 Wildwood Cir
Gainesville, GA 30501
770-536-1736

I called this lady and she said that someone has used her company and made over 9000 transactions within a month for under $3.00. SHe said that 5000+ have been reveresed. They shut down her website and everything and the Department of Homeland Security and the FBI are paying her a visit.

She said that they are "pinging" people's credit cards and that she has nothing to do with it. She said that she runs a small website "Pamperedpreemies" and did not know what was happening when they called her.

This is obviously some scam. Yawl better check your credit card statements for pings from strange companies.
--
Providing services for individuals who have been ripped off by sites such as thedownloadplace.com is my primary focus. Do not allow yourself to be scammed. Fight Back!

Suffering
Retrovertigo
Premium,VIP
join:2004-03-06
127.0.0.1
clubs:

Re: Pluto Data Credit Card Charge

I'd call the credit card company and have them change your cc number
--
Positive Affirmation Of Creative Destruction

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

Yes, I have called my CC Company and cancelled the card. They have been alerted to the scam and have even noticed this on other peoples credit card statements so I hop they are able to stop it from going any further.
internetlol2

join:2005-01-04
Fairfax, VA

Re: Pluto Data Credit Card Charge

The Former Oni Masho: I'm pretty sure that Choicepoint did not know credit card numbers, at least not the number + expiration date you would need to make a charge on it.
dzpoorjr

join:2004-04-20
Safford, AZ
Well its still happening a week later they just got me today for the $29.99!

Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
That's what I've been thinking about doing with a little
more scrutiny, especially considering what happened just
recently with Choicepoint. Who knows how many credit card
numbers got into the hands of identity thieves?

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA


1 edit
Anyone who receives a charge from PLUTO DATA that appears to be fraudulent and calls the contact number on their Credit Card Statement should:

1. Confirm with directory service that the phone number is ANSWER QUICK in BATON ROUGE, LA if the representative will not confirm this when asked.

2. Contact the Baton Rouge 2nd Precinct Police Department as well as the Fraud Division:
2nd Precinct - 225-389-3863
Fraud Div - 225-389-3871

3. File a complaint at »www1.ifccfbi.gov

4. Make a complaint at »www.bbb.gov

5. Contact the Louisiana Secretary of State at (225) 925-4704 and fax (225) 925-4726 if you have access to a fax machine. (The complaint is best in writing because it can be put in their file).

6. Contact the Department of Homeland Security at 202-282-8000.

7. CANCEL THAT CREDIT CARD NUMBER and Report it to your Banks fraud department. Be sure to give them the file number given to you by the Baton Rouge Police Department.

The Contact Information on File for Answer Quick with the Louisiana Secretary of State is as follows:

-Charter/Organization ID: 34345500D
-Name: ANSWER QUICK TELECOMMUNICATIONS, INC.
-Type Entity: Business Corporation
-Status: Active
-Annual Report Status: In Good Standing
-Domicile Address: 7415 TOWN SOUTH AVENUE, BATON ROUGE, LA 70808
-Incorporated: 12/19/1989
-Registered Agent (Appointed 12/19/1989): JERRY L. LONG, 7415 TOWN SOUTH AVENUE, BATON ROUGE, LA 70808
-Director: JERRY L. LONG

This information was obtained at »www.sos.louisiana.gov/cgibin?rqs···4345500D

Do not believe what the post says about Answer Quick not being involved. They are OBVIOUSLY right in the middle if not at the top of this scam because they are the ones answering the damn phones.

If everyone pulls together and reports this as soon as you notice the charges, we can get to the bottom of who is behind this scam. I personally have a feeling that it is one individual and I am also reporting with my efforts the scams of thedownloadplace.com. So if you also have made a purchase from the thedownloadplace.com previously using the same credit card number, then be sure to note that with ALL of your complaints.

See 10 replies to this post

PEB

@healthsouth.com

I ALSO RECEIVED A CHARGE FOR 29.99 ON FEB. 18 SUPPOSEDLY FOR A DVD FROM "DRG RECORDS". I HAVE 3 TIMES REQUESTED A REFUND AND BEEN TOLD IT WAS IN THE WORKS. IT HASN'T HAPPENED YET. THIS IS VERY FRIGHTENING. WHAT TO DO TO PUT THESE PEOPLE OUT OF BUSINESS?

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

PEB, on your credit card statement, was there a phone number as well?

WayneH169

@mn.frontier

I just recieved my cc statement and had Pluto D on it for 29.99. I called them and they said it was for a cd called Fantasy Milestones and they would give a refund but I called my card any way. The cc company said I had to call back Pluto and get a cancelation number etc etc etc and give Pluto 30 days to respond. As I was talking to the cc company I googled Pluto D and found you guys and read the messages to the gal on the phone. She immeadiately turned me over to the complaint dept. They called Pluto to ask questions - came back on line and said they could get no info either. My cc company said they will reverse the charge AND INTEREST tomorrow and get a letter out to me verifying it. WAY TO GO GUYS - - - Many thanks
duffer43

join:2005-02-22
Coeur D Alene, ID

Re: Pluto Data Credit Card Charge

I noticed over the past weekend that charges were pending on my cc account. Yesterday, the $29.99 charge from Pluto D showed up and I called the bank. They then transferred me to a department lady who called the number listed. After asking my name and address (and apparently finding it didn't match) gave the bank a cancellation number. I also told the bank there was another pending charge which she reviewed with me. It was either to "Fun to Sun" or vice versa. After telling her that this was also a fraudulent charge, she said she would close the account, notify the credit bureau of fraud on the account, send me new cards and an affidavit to sign. These guys should be hung without trial!!!!! Sorry legalbegal.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

Hi duffer43,

No need to apologize to me. I am not sure why you apologized to me, I am in the same boat you are in. I merely provided information to help you get your money back and to assist in moving the investigation forward in respects to Answer Quick.

Best of Luck to ya!
duffer43

join:2005-02-22
Coeur D Alene, ID

Re: Pluto Data Credit Card Charge

LegalBegal,

I thought being in the legal profession, you'd want a trial before his hanging!;)

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

said by duffer43 See Profile:

LegalBegal,

I thought being in the legal profession, you'd want a trial before his hanging!;)
Hee hee, well I'm not sure who you are referring to but if it makes any difference, I could care less because I am in the same boat that all of you are in. I just have a little more insight as to what may be going on behind the mahogany doors and can help to move things along.

I am pis*ed about the whole thing and just needed to vent and share my experience in case anyone else had similar experiences with these people (which I see some have).

Cheers!
--
Providing services for individuals who have been ripped off by sites such as thedownloadplace.com is my primary focus. Do not allow yourself to be scammed. Fight Back!

N61DX

@65.243.x.x

Duffer,

I also got hit with a 29.95 charge from Pluto D Nicosia on 3/1/05. I also live in Coeur d'Alene. I called the number and just got a recording. I would file an internet fraud complaint, but I'm not sure this involves the internet-just a stolen card number.

pcdebb
RIP dadkins
Premium
join:2000-12-03
Tampa, FL
clubs:

very interesting. sounds like something in the works here. In a seemingly innocent conversation, a friend of mine mentioned a credit card charge (specifically: check card) purchase of the same amount dealing with a movie she never heard of. I'm waiting to hear back from her to see who did the charge. might be another Pluto victim.
--
babbling | mvm

gonesupra

@comcast.net


1 edit
I just checked my debit card balance online and found a $29.99 charge from PLUTO D NICOSIA. I was sure i didn't purchased anything from this company, so i googled it and found this forum discussion. This is pissing me off. I will call PLUTO D NICOSIA (888-323-8955) and my bank tomorrow. I want my money back right f'ing now!

See 23 replies to this post

gonesupra

@comcast.net


1 edit
I've also got charged $29.99 from PLUTO D NICOSIA. I was sure i didn't purchased anything from this company, so i decided to google it. Now i'm here, and i'm f'ing pissed. I want my money back right now. I will call PLUTO D NICOSIA (888-323-8955) and my bank tomorrow, and i better get my money back.

nycbill

@walrus.com

Re: Pluto Data Credit Card Charge

This is bill from ny, ny. The same charge has now effected me, and it is clearly spreading across the country. contact you're credit card co's and cancel the acct. number and contat you're credit reporting agencies and the fed. gov. to report this fraud ASAP

uppityblondchik

@cox.net

I just saw the same thing on my bank statement. charged today 2-22 but when we called they said the purchase was made on 2-18. They knew my name but the address they said the DVD was sent to was in another state! I reported my Visa compromised and requested new ones. I was wondering if you ever shop on auctions? I bought an Ipod from someone before Christmas, sent the credit card number directly to the company only to find out later it was not a real company.

MikeAlx

@adelphia.net

Re: Pluto Data Credit Card Charge

Saw the same thing on my CC statement. Already contacted the FBI.

Jill M

@aol.com

I just found a charge on my debit card from Pluto D Nicosia. I called the 888-323-8955 number that was referenced and was told I bought a dvd from DRG Records for $19.99 on 2-20-05. This is crazy. Did any of you recently sign up for any trail offers with Emusic.com or any other mp3 websites? I am thinking that may be how they got my info.

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

REMINDER

When you notify the authorities, please remember to let them know all of the information you have recorded about this scam. The toll free number that is on your statement is answered by ANSWER QUICK in Baton Rouge, LA. If you need further information, please contact info at digitalsoftwarefraud.com

wagglepopsurvivor

@Dial1.Cinc
Hello. Some that gave their info to a site called wagglepop.com also are seeing these charges.

Mordy
Comfortably Numb
Premium,MVM,ExMod 2004-07
join:2001-12-02
Denver, CO
·Comcast Formerly ..

Re: Pluto Data Credit Card Charge

Interesting. A visit to wagglepop.com shows
Due to site interference, Wagglepop has been closed.

We have destroyed all data and information, and will not be re-opening.
WhoIs Information For: wagglepop.com

BEGIN WHOIS RECORD -------

The data contained in the WHOIS database, while
believed by the company to be reliable, is provided "as is",
with no guarantee or warranties regarding its accuracy. This
information is provided for the sole purpose of assisting you
in obtaining information about domain name registration records.
Any use of this data for any other purpose, including but not
limited to, allowing or making possible dissemination or
collection of this data in part or in its entirety for any
purpose, such as the transmission of unsolicited advertising and
solicitations, is expressly forbidden. You may not use the data to
allow, enable, or otherwise support any marketing activities,
regardless of the medium used. Such media include but are not
limited to e-mail, telephone, facsimile, postal mail, SMS, and
wireless alerts. In addition, you may not sell or redistribute
the data. By submitting an inquiry, you agree to these terms of
usage and limitations of warranty. Please limit your queries to
10 per minute and one connection. If you have a legitimate purpose
for whois information please contact our customer service department.

Registrant:
wagglepop
361 shear hill road
carmel, ny 10512
US

Registrar: DOTSTER
Domain Name: WAGGLEPOP.COM
Created on: 21-NOV-04
Expires on: 21-NOV-06
Last Updated on: 23-FEB-05

Administrative, Technical Contact:
Romeo, Raymond romeo361@earthlink.net
wagglepop
361 shear hill road
carmel, ny 10512
US
8454947718

Domain servers in listed order:
NS1.NAMERESOLVE.COM
NS2.NAMERESOLVE.COM
--
Facts do not cease to exist because they are ignored - Aldous Huxley

gonesupra

@comcast.net

Re: Pluto Data Credit Card Charge

I contaced Pluto D Niscosa today and they told me that i've purchased a music cd from Epitaph (»www.epitaph.com/), which ofcourse i haven't. I contacted my bank, got my refund, and will receive new cards in a few days.

safasdf

@jhmi.edu

Hey, I also had $29.99 charged on 2/18, and the name was uncovered on the 22nd as the same "Pluto D Nicosia." I called the 1-888 number and Pluto said that they were some sort of clearinghouse and that I had purchased a music CD from "Fast Tracks," what the heck?? Do you think I should close my card and get a new one like most people on this forum, since I havent gotten additional weird charges like this one, yet, on my account

legalbegal
No Mercy
Premium
join:2004-11-08
Beverly Hills, CA

Re: Pluto Data Credit Card Charge

Call the number back and ask them if they are Answer Quick and are based in Baton Rouge. Ask them if they have a contact number for PLUTO DATA.

The assumption is that the people answering the phones HAVE information for PLUTO DATA, but are not releasing it. YOu should follow the instructions in the beginning of this thread and report this to the Baton Rouge Ploice Department.
cvlight

join:2005-02-23
CA........


4 edits
I was a victim of fraud by this company also. I have traced domain names and done reverse address and phone number listings.

Answerquick gave me a address in Redondo Beach, Ca. and a phone number of the person who supposedly placed the order. The address is not found and the phone number traces back to Mod edit: removed

Cleorecs (cleopatra records DVD) claims that they never had any order and that their name is only being used. Further conversation pending e-mail. I can't confirm them not receiving any money because I don't have access to their bank account. They should be the ones perusing this the most because their name is being put out there.

Jerry Long and Answerquick should release information on Pluto D Nicosia but have claimed that the credit card company or Fraud investigators should contact them to get this information.

I want this purchase off my record, not just a refund. This activity was not mine and may lead back to bad material that could hurt me. I in no way want to be connected to Pluto D Nicosia. I cannot find one positive transaction made by this name. He could be a terrorist for all I know.

If it makes a difference to anyone, I just my changed my browser to Firefox instead of Internet Explorer. I made one transaction to Handystands (motorcycle lift) with Firefox, but many purchases made online with IE. I made one other purchase at a market in SF recently with my card, that's it. I keep my computer updated with spyware software and new spyware search methods and had found one trouble cookie that was tough to remove. I have been on sites before (accidentally) that may have had bad content but have never ordered anything.

And away we go!

The phone number that Answerworks gave me traces back to:
Mod Edit: removed

419 filbert St. Redondo Beach Ca. does not exist. (the ship to address given to me by by Irene 1168 @ Answerquick)

The purchase was from:
CLEOPATRA LABEL GROUP
»www.cleorecs.com/
11041 Santa Monica Blvd. PMB #703
Los Angeles, CA 90025
Tel (310) 477-4000
»www.register.com/generate_gif.cg···recs.com

www.Answerquick.com (my contact was Irene 1168)
Answer Quick
7415 Town South Ave
Baton Rouge, LA 70808
(225) 766-1111
»www.register.com/generate_gif.cg···uick.com

www.billed.cc (aka PLUTO D Nicosia)
»www.register.com/generate_gif.cg···illed.cc
The phone number listed "(307) 773-0419" We're sorry. We did not find a listing for the phone number you entered.
The phone number "(307) 773-0419" is a Cheyenne, WY based phone number and the registered carrier is Qwest Corporation.

The parent company name is:

Infinity Investment, Inc.
Albert Starovski (his name could not be found)
1704 Westland Rd
Cheyenne, WY 82001
(307) 634-6444
e-mail: contact@luxepay.com (www.luxepay.com could not be found but www.luxpay.com could)

www.luxpay.com
»www.register.com/whois_verify.cg···1fda2b70 eb8ddc960eafa67728e052f2c25745ec69533069e7b13b4614f5315bb0a99b18c1f65c074b1b85d4f3 dfc237e51c 74dafc09fcf0e912fa62175313885b4ed3a79e16128dbab119eb35c69

Parent company name is:

Center of Financial Technologies, Inc.
Iouri Iouchkov (his name could not be found)
601 Skokie Blvd., Suite 105
Northbrook, Il 60062
847 498 5650 We're sorry. We did not find a listing for the phone number you entered.
The phone number "(847) 498-5650" is a Northbrook, IL based phone number and the registered carrier is Ameritech Illinois.
e-mail: g_gemini55@hotmail.com White Page search results: Sorry, no matches were found.

The Infinity Investment, Inc. address links to:
(residental)
Rite Products Inc
1704 Westland Rd
Cheyenne, WY 82001
(307) 634-6444

I have more info, if your interested...

SandyBee

@comcast.net

I just did a search for this Pluto place and found this thread. I am SO glad to see I was not the only one! Last week I had a charge of $29.99 on my CC for some DVD which I did not purchase. Thankfully they reversed the charges, I deactived my card, and was never charged for this. I am very curious what's going on, it seems there are others out there with the same problem. Does anyone have anymore info on this?

Also, when you called that Pluto place, did you have to give your first and last name? I had to in order to check the charges but now am wondering if that was such a good idea? It was the only way to get the charges reversed.

I really want to know what site I may have visited or who hacked into my comptuer to get these numbers.
SimplyChic

join:2005-02-23
Apo, AE

Re: Pluto Data Credit Card Charge

All I had to give was my last name and the last 4 digits of my card number. I was so upset last night because I thought it was something my daughter did. I didnt even think to ask them what address it was being sent to. And when I called today, of course they couldnt give me any info because its wiped from there system?

What company doesnt keep track of things like this for prosecution?

SandyBee

@comcast.net
Does this scam have anything to do with the Choice Point scam?
SimplyChic

join:2005-02-23
Apo, AE

It happened to me too. I had a charge of 29.99 clear thru my bank on 16 Feb for a CD I didnt buy. And a 19.99 charge on the 18th from a different account for another cd I didnt buy. I had to cancel both sets of debit cards and of course Pluto Data will refund my money. We shall see.

Does anyone know in the world this could have happened?
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