Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC | Just one more.... ...reason I would never use a 3rd party VoIP provider.
This is exactly why I pay $15 more a month for Time Warner Digital Phone, so I don't have these headaches. | |
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 shashinka
join:2000-09-16
West Boylston, MA | Re: Just one more.... I see, just feed the large companies that are causing the problems. | |
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pcscdma
Chocobo Chocobo Random Battle
Premium
join:2004-01-14
Winterset, IA
clubs:
| Re: Just one more.... Actually Vonage is the one causing the problems. They are the ones who are crying because their service sucks. They are probably dumb enough to blame Time Warner because their 911 'service' doesn't work. And the mass media is dumb enough to fall for this crap.
BTW: Everytime you see an article in the paper about someone getting injured, killed etc. because VoIP doesn't work it is because the Bells paid them to do so in their FUD campaign. It's all a conspiracy.
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"The bad news is that we are told that Michael Powell, one of Washington's better bureaucrats, is calling it quits today after four years at the helm of the Federal Communications Commission." - WSJ 2005/01/21 | |
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firephoto
KDE
Premium
join:2003-03-18
 ·Verizon west (ex G..
| Re: Just one more.... To get "any" phone to contact the proper 911 dispatch center all that is needed by whoever is in charge of routing the call is the actual number for the area that is "911". 911 isn't magic, it has a regular phone number.
If the number that gets displayed at the dispatch center has the wrong address data attached to that phone number then yes it can be a vonage issue. Contacting 911 with you vonage phone shouldn't be a vonage issue unless someone won't give vonage the proper "real number" for "911" for an area.
Be aware that a lot of E911 dispatch centers are in private companies hands, not a public agency, so there's no telling who could be pulling their strings at times.
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Location: N48°05.3' W119°48.5' | |
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| | | Thaler
Premium
join:2004-02-02
Encino, CA
| Re: Just one more.... said by firephoto  :To get "any" phone to contact the proper 911 dispatch center all that is needed by whoever is in charge of routing the call is the actual number for the area that is "911". 911 isn't magic, it has a regular phone number. The problem though, is that the fact of dialing 9-1-1 is "magical" of it's own right. It's simple enough to pitch the idea to even the youngest of children, and uncomplicates matters. Even if you informed all the members of your household what the real number of 911 was in their area...could/would they remember that when the time comes? Or what happens if you're alone with a family guest, and a medical emergency leaves you incapacitated, while the guest frantically tries to figure out WTF the local emergency number is?
Well guess what, in that time of hesitation/confusion, lives are on the line. Thus the need for a VERY simple solution when there are lives on the line. | |
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firephoto
KDE
Premium
join:2003-03-18
·Verizon west (ex G..
| Re: Just one more.... You misunderstood....
Vonage needs the "real number", the dispatch agency/company has to give vonage the "real number" or they can't set their part of the 911 system up. This isn't a customer issue.
When our dispatch center went to E911 and cell phones started to get used more wide spread, some of the cell carriers here had to struggle to get the "real number" to 911 given to them so they could setup their 911 service so until they received that magic number, all the cell phone calls were routed to the state patrol dispatch 100 miles away and they patched the call to the county dispatch.
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Location: N48°05.3' W119°48.5' | |
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| | | | | Thaler
Premium
join:2004-02-02
Encino, CA
| Re: Just one more.... Ah, guess I misunderstood. I thought you were implying that it was the Vonage user's fault for not tatooing the local emergency number to their forehead, and believing that 9-1-1 would be working when they would need it.  | |
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doesnt suck
@4lpi.com
| i've had vonage almost a year now and it doesn't suck. 911 works just fine. i've never been blocked.
the only time the service hasn't worked for me, was the two times my time-warner/roadrunner service was down!
they finally offer "digital phone" service in my area but it costs more than vonage's unlimited plan and comes with less features. why would i switch? | |
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