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runes911

join:2002-03-03
Suisun City, CA

[LA] Slow download speeds. Walker, LA

Ok for about 3-4 months the connection here has been slow. We are supposed to have the 5MB plan but at ANY given time we are getting a MAX of 1MB. We called cox support and they thought it was the modem, so it was replaced. Well even after being replaced we are still getting speeds like this:

Webserver Download Bandwidth Meter

This meter will determine your current throughput to our webserver.
Conducting Internet bandwidth test...

Start... Done!

Download time for 500KB: 3.619204 seconds
Your CURRENT throughput is: 138.50 KB/sec
1082.03 kbps
1.08 mbps

The powerlevels of the modem are:

Downstream Value
Frequency 705000000 Hz
Signal to Noise Ratio 36 dB
QAM 64
Network Access Control Object ON
Power Level 3 dBmV

Upstream Value
Channel ID 3
Frequency 25008000 Hz
Ranging Service ID 28
Symbol Rate 3.200 Msym/s
Power Level 33 dBmV

Does anyone have any ideas?


Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:3

• Signals are fine.

• Are you running Zone Alarm v5?

• Post the URL for a Tweak Test »/tweaks
--
“Ninety percent of the game is half mental.” Yogi Berra


runes911

join:2002-03-03
Suisun City, CA

No Firewalls just a router. Same speeds when I plug directly into the cable modem. Downloading Java to run the tweak test but there should be no problem I get full speed at a friend's house.


runes911

join:2002-03-03
Suisun City, CA

1 edit

»ttester.broadbandreports.com/twe···a=normal

A friends house who does't have Cox I mean. He has Charter.



Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
kudos:3

reply to runes911

said by runes911:

Downloading Java to run the tweak test but there should be no problem I get full speed at a friend's house.
It is important when troubleshoot to try not to leave out relevant info. That is a good data point, as it shows that there is a problem at your hop and outwards.

It still won't hurt to take a peek at a Tweak Test.
--
“Ninety percent of the game is half mental.” Yogi Berra

runes911

join:2002-03-03
Suisun City, CA

No one know anything about this?



digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana

said by runes911:

No one know anything about this?
Welcome to the LA COX HSI club! I'm not that far from you. So I feel your pain too. Look at the other threads in LA.
--
FWD#297248

runes911

join:2002-03-03
Suisun City, CA

Really wish I could get a tech comment


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