| Direct TV and High Definition question... I just got a HD TV and have Direct TV but am not willing to dish out several hundred more for a HDTivo. If I call to cancel, will they always transfer you to the retention dept? I am hoping t get a HDTivo for $600 (I don't know if this is realistic but if not, I will have to look into Dish Network and my cable company).
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Athlon 64 3200Asus K8VSEDX MotherboardCorsair 512MB 3200C2WD SE 80GB ATA/100 7200RPMRadeon 9700 PROLiteOn 48x24x48 CDRW |
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 imrfPremium
join:2002-06-06
Utica, MI | said by merlin803:If I call to cancel, will they always transfer you to the retention dept? I am hoping t get a HDTivo for $600 (I don't know if this is realistic but if not, I will have to look into Dish Network and my cable company). The only way to find out is to call them and see what they say. Some people across different forums have had some luck getting a little knocked off the price, while others could get them to drop the price at all. |
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 HallPremium,MVM
join:2000-04-28
Dayton, OH
kudos:1 | reply to merlin803
I've read about people getting HD TiVos at reduced costs, but it's not $600 out-of-pocket. It often includes $200-300 in programming credits while you still pay $800+ up-front to get the box. To some people, this is acceptable. To others, what matters most is $$-out-of-pocket today. |
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 Ca1averaConserve Water, Drink BeerPremium
join:2004-06-17
Houston, TX | reply to merlin803
said by merlin803:If I call to cancel, will they always transfer you to the retention dept? I am hoping t get a HDTivo for $600 (I don't know if this is realistic but if not, I will have to look into Dish Network and my cable company). Some D* CSRs have no idea or flat out tell you that the retention dept does not exist (it happen to me). With the future changes at D* - I would recommend to wait till the latter part of the year to get any HD equipment from D*. If HD is a most for you now, see what your local cable company has to offer and when D* rolls out the HD equipment give them a holler.
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It deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer are in the rghit pclae - Cambridge University |
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 CarlPremium
join:2004-07-21
Krotz Springs, LA | said by Ca1avera:said by merlin803:If I call to cancel, will they always transfer you to the retention dept? I am hoping t get a HDTivo for $600 (I don't know if this is realistic but if not, I will have to look into Dish Network and my cable company). Some D* CSRs have no idea or flat out tell you that the retention dept does not exist (it happen to me). With the future changes at D* - I would recommend to wait till the latter part of the year to get any HD equipment from D*. If HD is a most for you now, see what your local cable company has to offer and when D* rolls out the HD equipment give them a holler. What changes?
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Carl Smith, formerly known as crstec. |
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Ca1averaConserve Water, Drink BeerPremium
join:2004-06-17
Houston, TX | said by Carl: What changes? The roll-out of the MPEG4 HD STBs and HD DVR. |
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CarlPremium
join:2004-07-21
Krotz Springs, LA | said by Ca1avera:said by Carl: What changes? The roll-out of the MPEG4 HD STBs and HD DVR. Thanks....I don't own an HDTV.... Thanks though.
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Carl Smith, formerly known as crstec. |
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 Irish SharkPlay Like A Champion TodayPremium,MVM
join:2000-07-29
Las Vegas, NV
kudos:3 | reply to Ca1avera
I thought that I read somewhere that DirecTV would upgrade any equipment for free? Not true?
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“Ninety percent of the game is half mental.” Yogi Berra |
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| Directv and Dish will never be able to compete with cable, because with cable i can get a DVR for $12.95 a month, vs a $1000 upfront charge. |
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Ca1averaConserve Water, Drink BeerPremium
join:2004-06-17
Houston, TX | reply to Irish Shark
said by Irish Shark:I thought that I read somewhere that DirecTV would upgrade any equipment for free? Not true? D* has not made an official announcement how they are going to handle the transaction from the current HD hardware to the new.
This is what I read also, insiders are advising that current HD STB owners will be able to upgrade the equipment for free but they do not know about the HD Tivos owners.
said by valuepac0:Directv and Dish will never be able to compete with cable, because with cable i can get a DVR for $12.95 a month, vs a $1000 upfront charge. Speculation is that D* will lease the new MPEG4 HD STBs and DVR for a monthly fee. Nothing official though. 
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It deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer are in the rghit pclae - Cambridge University |
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Irish SharkPlay Like A Champion TodayPremium,MVM
join:2000-07-29
Las Vegas, NV
kudos:3 | I wonder if they will tack another year on your contract for doing the upgrade.
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“Ninety percent of the game is half mental.” Yogi Berra |
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Ca1averaConserve Water, Drink BeerPremium
join:2004-06-17
Houston, TX | said by Irish Shark:I wonder if they will tack another year on your contract for doing the upgrade. Of course... would not have any other way. 
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It deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer are in the rghit pclae - Cambridge University |
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| The best that the retention dept. would offer was a $200 discount and some free programming for a while. I just can't justify paying $800 or a HD PVR when I can get one from my cable provider for free and pay the same or less per month as I do now with DTV.
That being said, I do like DTV and my 2 UTV boxes so I will probably just wait a while to see what happens when DTV comes out with their new equipment.
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Athlon 64 3200Asus K8VSEDX MotherboardCorsair 512MB 3200C2WD SE 80GB ATA/100 7200RPMRadeon 9700 PROLiteOn 48x24x48 CDRW |
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| reply to merlin803
This may help »www.avsforum.com/avs-vb/showthre···d=501777 |
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HallPremium,MVM
join:2000-04-28
Dayton, OH
kudos:1 | reply to merlin803
said by merlin803:The best that the retention dept. would offer was a $200 discount and some free programming for a while. I just can't justify paying $800 or a HD PVR when I can get one from my cable provider for free and pay the same or less per month as I do now with DTV. That sounds like the best offer D* gives out for the HD-TiVo. As I said, some people look at that and add the credit plus the free programming together and call it say a $400 discount.
I did what you're considering: Got an HD-DVR from Time Warner for $4.99/month. Because of the "buy back" offer they have for satellite customers, I'm paying the same as I was paying Dish Network, but for quite a bit more programming. I had AT120 with Dish and my monthly cost was $45. With TW, I've got a similar lineup + (2) premium movie channels + my locals in High-Definition + TNT-HD and Discovery HD Theatre. This is only for (2) years though..... Maybe by then Dish or DirecTV will be leasing HD-DVRs and we might switch back. |
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 ret369Premium
join:2004-06-03
Warminster, PA | I called and wanted a hd-dvr and said I would go to dish/cable and they gave me $250.00 credit and 6 months free |
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