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Milton, FL

[Brighthouse] panhandle.rr.com VERY slow downloads

I've seen where other areas that Road Runner servers is running extremely slow speeds. Maybe if enough of us post, whine and complain they will start to listen to us. I got of the phone with a VERY unknowlegable rep from Brighthouse. She ran through the whole deal about resetting modem (gee why didn't I think of that!?) etc etc. She then reset my modem (tried to tell her I already have done that all week this week). Now they want to send a tech to my home and I tried to tell her the problem is further away then my house but again what do I know? All the tests I run are showing my bottleneck to be in Tampa on Road Runners network but nope...need to send a tech to my house. Anyways, if this wasn't so persistent it would be funny. For the heck of it, here is my current speed test for everybody to get a good giggle out of.

Your Speed is 299 kbps
or 44.935sec
37 KBytes/sec

BLAZING speed ain't it?

Tampa, FL

Re: [Brighthouse] panhandle.rr.com VERY slow downl

I just ran a couple of tracert's and it appears tampa is quite alright now. My speeds have come back.

I don't think Tampa is the problem any longer....


Milton, FL
You are right. Currently my slowdown is not on rr.com's side. But mine is still showing it starts in Tampa with Level3.net.

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert www.yahoo.com

Tracing route to www.yahoo.akadns.net []
over a maximum of 30 hops:

1 * * * Request timed out.
2 10 ms 10 ms 10 ms
3 20 ms 20 ms 20 ms ser14-2.tampflerl-rtr1.tampabay.rr.com [65.32.8.
4 21 ms 20 ms 20 ms
5 20 ms 20 ms 30 ms so-0-2-0-0.gar1.Tampa1.Level3.net []
6 20 ms 20 ms 50 ms so-7-0-0.mp1.Tampa1.Level3.net []
7 50 ms 50 ms * ae-0-0.bbr1.Washington1.Level3.net [
8 50 ms 50 ms 50 ms ge-4-0-0-56.gar1.Washington1.Level3.net [4.68.12
9 51 ms 50 ms 60 ms
10 50 ms 50 ms 61 ms
11 50 ms 50 ms 51 ms

Trace complete.

C:\Documents and Settings\Administrator>