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Forums » US Telco Support » Verizon » Verizon Online DSL » Emails not getting through to my email account
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[connectivity] Order Status »
« [modem/router] Static IP ?  

POed at VOL

@netsource.ie

Re: Emails not getting through to my email account

the publicized "fix" (and a silly one at that) is to CALL tech support and have them "whitelist" the addy or ip block you need.

Here we are, almost 3 months into this fiasco, and people are still suggesting that the mail is being caught in a standard spam filter.

That's why it is not a good idea to confuse people by stating that you have whitelisted your correspondents. You called Verizon, and asked them to unblock specific addresses. Eventually, they might, or they might not, do that, and they won't tell you whether they have or haven't, or what "logic" they used to make their decision. And if they do decide to allow that IP address to send mail to Verizon.net addresses, they will be able to send it to any verizon.net address, not just yours.

anon y mouse

@verizon.ne

Re: Emails not getting through to my email account

You have to request specific domains and addresses be whitelisted. What a crock.
»www2.verizon.net/micro/whitelist/

jvmorris
I Am The Man Who Was Not There.
Premium,MVM
join:2001-04-03
Reston, VA

Re: Emails not getting through to my email account

Well, I did that back on 6 Feb 2005 for BBR/DSLR Reports. Trouble ticket is marked as closed on this subject on 7 Feb 2005. Rather obviously (from my other thread) that doesn't make a rat's ass worth of difference.

Furthermore, I can find absolutely no blacklist on which BBR/DSLR is listed.
--
Regards, Joseph V. Morris

POed at VOL

@212.17.x.x

Re: Emails not getting through to my email account

Look at the headers of one of the notification e-mails that you sent to your Errols address, and find the IP address of the machine that actually delivers the notification to the Verizon SMTP server. Submit that IP address to Verizon.

Unfortunately, it looks as though nobody is going to force Verizon to stop this stupid policy.

jvmorris
I Am The Man Who Was Not There.
Premium,MVM
join:2001-04-03
Reston, VA

Re: Emails not getting through to my email account

That's already been done . . . twice now in fact, once in early Feb and again a bit earlier today.

I see they've opened a new trouble ticket for me (whoopee doo! ) I'm kinda curious how long it's going to be before they simply mark this one closed without resolving the problem. Can we start a forum pool on that?

Since there was no e-mail or other communication last time, this time I was specific (repeatedly) call me if you need further information.
--
Regards, Joseph V. Morris
Forums » US Telco Support » Verizon » Verizon Online DSL[connectivity] Order Status »
« [modem/router] Static IP ?  


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