 Daviey
join:2003-02-26 Lakeland, FL
| reply to oliphant Re: Wouldn't know...
No matter how you look at it, this was one stupid move by Lavasoft. Taking WhenU out of the definitions could have been excused if they had acted quickly and rationally once it was pointed out, but instead this has been a textbook case on how not to handle a PR disaster. On top of it all, they did this when a reasonably good (and free) alternative has just become available in MS AntiSpyware. Whether they got paid to do it or they just made a series of utterly boneheaded mistakes, they lose big time with only themselves to blame. Trust is hard to regain.
David |