bfii
join:2001-03-19
Houston, TX
|  Zone Alarm causing DNS Connection problems
hi all,
Just thought I would share something that I found out after a lot of frustration. Had problems connecting to the Internet (running a dual boot win2k/Win 98, with ZoneAlarm, Netgear router RT 314, Westtell Wirespeed external DSL modem) only on win2k and not on win 98. Found out that Zone Alarm was the culprit.
The only difference between the two operating systems was that I had updated the Win2k OS with the service packs and the Internet Explorer on Win 2k with security patch updates. After this, I could not connect to the Internet. After 3 frustrating weeks of trying different approaches with the help of all at DSL Reports, I uninstalled Zone Alarm, and presto was able to connect to the Internet fine. I then downloaded the latest version of ZA (ver 2.6.0.88), and guess what, could not connect to the Internet again. I uninstalled it again, and now I am back on the Internet.
Hope this helps anyone with similar problems. Am gonna let ZoneLabs know about this problem. Sure wish they would make it work again. Really like their product.
[text was edited by author 2001-08-16 18:14:22] |
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kmac1
Off in new directions
Premium,VIP
join:2001-06-07
Port Neches, TX | Question? Why are you running Zone Alarm when you have a router/firewall? If I were you I'd forget about Zone Alarm and just go with the router w/NAT turned on.
--
DSL- It's not just a job, it's an Adventure!!! |
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jmn1207
Premium
join:2000-07-19
Reston, VA | reply to bfii
You would be best advised to nose around in the security forum before jumping on the advice above.
No offense ADSL Guy. |
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satasi
2nd Little Angel
Premium,MVM
join:2001-07-04
San Antonio, TX
|  reply to bfii
Thanks for the tip because i had that problem last week after i installed zonealarm, ive got a linksys router with three pc's and i couldnt connect with win98se, so i returned the router and got a new one and still couldnt connect, i changed my router from static to dynamic and now i'm able to connect . go figure. |
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kmac1
Off in new directions
Premium,VIP
join:2001-06-07
Port Neches, TX
| reply to jmn1207
said by jmn1207:
You would be best advised to nose around in the security forum before jumping on the advice above.
No offense ADSL Guy.
No offense taken, and I agree with you on asking around in the Security forum. It's just been my experience that the above two won't work together without a lot of configuring, and usually with little or no increase in security. I don't propose to be a security expert, I was just relying on my experience on past "no-surf" issues that I've had to troubleshoot.
--
DSL- It's not just a job, it's an Adventure!!! |
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junky7
join:2000-12-22
Van Buren, AR
| reply to bfii
I'm running zonealarm and win2k and haven't had a problem since I allowed "Internet Information Services" and "services and controller app" (both windows services) to access the internet. I found that if I block their access to the internet, I couldn't surf.
I will never uninstall zonealarm, the chance of getting a worm is too great. Zonealarm blocks programs on your computer from accessing the internet unless you give them permission. |
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bfii
join:2001-03-19
Houston, TX | thanks for the heads up junky. will try that and see if it fixes it. btw, what version of ZA are you running? |
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aaparkr
Premium
join:2000-08-13
Edmond, OK
clubs:
| reply to satasi
said by satasi:
Thanks for the tip because i had that problem last week after i installed zonealarm, ive got a linksys router with three pc's and i couldnt connect with win98se, so i returned the router and got a new one and still couldnt connect, i changed my router from static to dynamic and now i'm able to connect . go figure.
I'm running 2 machines with Win 98 SE, 1 Win 95 machine and 1 Linux mandrake. All go through a linksys router. All the machines have static addresses on the local side (as does the router). I leave one on and connected all the time (98se) as I am DHCP with no PPPxx, so it has ZA 2.6.231 too.
I found that I can't play bridge on Pogo.com with Zone Alarm running, but that is the only problem I've had.
Tony |
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bfii
join:2001-03-19
Houston, TX | reply to junky7
thanks junky, that fixed the problem. wish i had known this 3 weeks ago. went crazy trying to figure the damn thing out. |
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junky7
join:2000-12-22
Van Buren, AR | reply to bfii
hehe, mine is 2.6.231 also,
glad that my experiences could be helpful  ) |
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RyanB18
We All Have A Black Rock
join:2001-05-05
Dallas, TX
clubs: | Where do you allow "internet information services" and "services and controller app" in zonealarm? Any help would be great. Thanks
-Ryan |
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Flippant
So Much For Subtlety
Premium,Mod
join:2000-06-04
Katy, TX
Host:
Filesharing Software
Earthlink Cable
Texas Gulf Coast
AT&T U-verse
AT&T Southwest
| Ryan, unless you have Win2000 you won't see it. If you do then go to ZoneAlarm -> Programs and scroll down the list looking for "Services and Controller App". I initially gave it connection privileges, but I rarely give things Server privileges. However after two weeks of it asking and finding out the same thing junky did, I finally relented and gave it full access. I think, at least it seems to act, like a DNS cache, which would be a handy thing to have. Hmmm, might be a good idea for a program. |
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satasi
2nd Little Angel
Premium,MVM
join:2001-07-04
San Antonio, TX | reply to aaparkr
Well. i'm working ok now, same version of za 2.6.231 |
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yopigeon
join:2000-07-07
| I also have to give a thumbs up to Zone Alarm behind my
Linksys. If you have any programs in the background that
can share files or a trojan on your computer, Zone Alarms
does a great job when you have ports forwarded, but are
not in the forwarding mood. |
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junky7
join:2000-12-22
Van Buren, AR | reply to bfii
I didn't give those apps server permission, as a matter of fact, I got a red X on server for internet, but I do have the 2 green checkmarks on the left side for connecting to internet and local network
just fyi |
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Ranma
Premium
join:2001-04-28
Houston, TX
| reply to junky7
Great post Junky!! I am adding this thread to the SBC FAQ #1453.
[text was edited by author 2001-08-18 10:46:10] |
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