said by SLW1 :

Last months usage was....drumroll.....8500 minutes. This month we're already over 5000.

said by pcmeet :

The best way to resolve this problem is to have a 2nd Packet8 line for another $20 a month then you can have up to 10000 minutes a month without worry about Packet8 switching you to business plans, ask them to send you the BPA-410 adapter it is built in 2 lines.

said by pnh102 :

That's silly. You would just be rewarding Packet8's alleged Bait & Switch. There's a reason why high speed Internet providers don't advertise "unlimited" service anymore. If Packet8 is advertising "unlimited" service and not delivering unlimited service, then they are the ones who are committing a crime.

I totally agree with poster who provided the link to the Illinois AG's office. I would also file a complaint with the Federal Trade Commission, given that Packet8 is based in California and the alleged crime occurred in Illinois. This is clearly a case in which Federal jurisdiction would apply.

said by SLW1 :

For some stupid reason, I thought having teenagers would be easy...I'm now getting smacked upside the head (and pocketbook) for saying that now.

said by Network Guy :

...Tis why I'm cutting my parenthood losses ...

said by SLW1 :

Our current account has a Bloomington, IL number (nobody has one for our town).

said by st7860 :

why dont you just switch to lingo or vonage for about $25/mo. neither of those two companies will complain if you use thousands of minutes every month.

said by boyblue:

post lingo on the the lingo board. you efforts are qiut tranparent.

said by Daviey :

However the "you must own stock" comments are inappropriate no matter what the motive.

-D

said by laserjobs :

The premise of financial gain distorts the truth, so I think it is a relevant remark.

said by Daviey :

And asking such a question in the open without the slightest bit of evidence does not distort the truth? Remember Joseph McCarthy (are you now or have you ever been a member...)? If you are truly interested and just asking the question out of the blue, then perhaps you could do that privately. Otherwise, it is quite inappropriate.

-D

said by laserjobs :

IMHO this is as clear as day a bait and switch scam so why would people defend such a practice unless they have a personal interest in the company?

Regardless of company do you think it is fair that someone who signed up for a calling plan advertised as "Unlimited" was automatically switched to a more expensive "Limited" plan even though they did not break any of the clear rules within the TOS?

Maybe it is your rules to keep things private but I believe that being honest and open has a much greater advantage in life. So who owns Packet 8 stock here? and does it sway your opinion of this practice?

said by Daviey :

Ok, one more shot. Let me see if I follow your logic:

1. The other person has an opinion that is not the same as mine.
2. Therefore, the other person is wrong.
3. Therefore, they must have another motive for saying these things.
4. Therefore, they must own stock in the company.

Is that it?

-D

said by Daviey :

1. The other person has an opinion that is not the same as mine.
2. Therefore, the other person is wrong.
3. Therefore, they must have another motive for saying these things.
4. Therefore, they must own stock in the company.

Is that it?

said by Daviey :

And asking such a question in the open without the slightest bit of evidence does not distort the truth? Remember Joseph McCarthy (are you now or have you ever been a member...)? If you are truly interested and just asking the question out of the blue, then perhaps you could do that privately. Otherwise, it is quite inappropriate.

-D

said by WhyADuck :

...it makes me wonder what your motivation is, and if perhaps you have any financial interest in the company.

said by Daviey :

Bingo. How quickly did it take someone to pick up this ugly practice and try to use it to discredit what I am saying now? Would you do the same if I was making your point instead of another? You seem like someone who is passionate about what is right and wrong, so think about whether this is.

It is customary to disclose stock affiliations if they might taint your views on a subject. If none are made, the assumption should be that none exist unless you want to call the honesty of the individual into question, something I am not prepared to do. That said, and since the question is now hanging there, I don't own stock in anything - period.

David

said by SLW1 :

I honestly feel like I'm being screwed. P8 is the only service that has any numbers in our area code.

Does anyone have any suggestions on what we can do to keep our Freedom Unlimited account?

We even thought we could go as far as setting up another account and spitting it between the two. I'd rather spend $40 a month on two Freedom Unlimited accounts than $35 on one B2000 account.

said by SLW1 :

Here's the scoop....

I called P8 customer service and explained this to them. Apparently, if you hit over 3000 minutes, it starts throwing flags.

said by SLW1 :

Lingo was the only place I didn't look. The last time I did, they didn't have a Bloomington number. They require their own router, don't they? Or, is there a way to get around that with our NetGear router?

said by tlpintpe :

Others may want to jump in here, but before you assume that switching to another company (Vonage, etc.) is the answer to your mega-minute-per-teenager dilemma, find out if those other companies have similar policies.

If you hang out on this board long enough (I've been here two years now), you will realize that unlimited isn't really unlimited on most services (regardless of the marketing hype). Read the Terms of Service to see if they use phrases similar to P8. Flags get thrown at some point for users with lots of minutes.

said by digiblur :

If they were 8000 incoming minutes on VoicePulse or Vonage, they wouldn't care less.