Re: [VONAGE] Anyone else having trouble

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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

Re: [VONAGE] Anyone else having trouble

I'd say your best bet would be to have a look in the »VOIP Tech Chat forum. The past few months it seems many different companies have been having hiccups. Vonage seems to be experiencing some problems on a pretty consistent basis of late.

That said - your problem could be related to packet loss. I thought I had a little hiccup the other day when calling to confirm a reservation at a hotel. Many customer service call centers use VOIP. So my thought was the routing might have gotten goofed for a few seconds.

I don't use Vonage - I use another VOIP provider.
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permalink · 2005-03-21 15:26:18 · Print ·

mr burns @insightBB.com	Re: [VONAGE] Anyone else having trouble there is also a setting on the vonage page where you can adjust your bitrate... might try dropping the rate a bit ... could improve the connection
	permalink · 2005-03-21 15:44:11 ·

Topcut join:2005-03-22 Decatur, IL	IGGY...........Notice you are from Springfield,,,,,,I am in Decatur,,,,I am on Insightbb,,,and looking for a voip providder,,,,Any suggestions??? there is one in Illiois called Monad,,,,,Was going to wait for Insight Voip which is supposed to be launched in June,,,,but I don't think their price will be competetive.....
	permalink · 2005-03-22 11:06:53 ·

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

Re: [VONAGE] Anyone else having trouble

I just saw your instant message. Keep in mind VOIP isn't a change that should be taken lightly. Definitely do some research in the VOIP forum linked above. Reading the forum FAQ there is definitely something new users should do. If your an inexperienced computer user. VOIP might not be an option that will make you happy. You can save a good amount of money though. And with the right provider you should have a quality experience.

To answer a few of the IM questions.

VOIP.net is a reseller of services from my provider. That means they resell the services of Broadvox Direct. If you buy directly from Broadvox Direct at this time. You would have to pay $29.95. Buying through the reseller VOIP.net you pay $19.95. I have no experience with that company. I bought my service directly from Broadvox Direct. I'm grandfathered in at the old $19.95 rate.

This thread is a good read

»[News] VOIP coming to Springfield

My blog post on the subject. Linked in that thread. Might be worth a read as well.

The best judge of speed for you ( if using an online speed test ). Would be here »chi.speakeasy.net/

This link »ftp://ftp1.optonline.net/pub/test64 ( this link is a direct link to a download ) is a good indicator of true speed. Using a real world download.

That link can always be found at my Insight bookmarks page.

Keep in mind the quality of your internet connection does effect your VOIP quality. Keep in mind that if the power fails or your internet services goes down. You will be without a phone. Unless you have what is called a UPS - which is a battery backup device. For when the power is out.
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permalink · 2005-03-22 16:25:37 · Print ·

Headjacked join:2004-08-31 Anderson, IN	Re: [VONAGE] Anyone else having trouble I haven't had any issues with my Vonage,had it 2 months now.I would say my quality has improved over the last week or so.
	permalink · 2005-03-23 22:59:48 ·

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