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[Equipment] QOS routers »
« [SunRocket] Down again?  
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coxengr
Premium,VIP
join:2002-03-09
Atlanta, GA

reply to prestonlewis
Re: Porting Rules

Here's an interesting one. When we went to sign up for AT&T CallVantage, our phone company Talk America, said they couldn't port. So we went back to BellSouth, who was able to port our number back from Talk America, then a month later, we ported over to AT&T CallVantage (from BellSouth). So there are a few tricks you can play at times.......
--
Want the most out of BBR? Visit our help page: »members.cox.net/coxengr/dslr_help


oooooo

@swbell.ne
reply to lestat99
The requirements for LEC to ports numbers does not apply to those provided for VoIP, so Verizon nro AT&T would be required to port their VoIP numbers.


SmallCityGuy

@shawcable.net

reply to prestonlewis
Yes, very good post. My nagging question is why LNP has not hit most smaller cities yet. I'm sure it comes down to population vs cost of implementation or something like that. Still, even a smaller city has 100's of thousands of potential customers. I know carrier class softswitches or whatever they need to do this are expensive but it seems to me that the cost is still low vs the amount of potential business generated.


Jeremy341
Bye
Premium
join:2000-01-06
localhost

reply to prestonlewis
It just amazes me that number porting takes so long when it comes to VOIP. Last time I switched cellular companies (I do it a lot!), my number was fully ported and I was receiving incoming calls on my new phone by the time I got home from the store. It took literally 10 minutes.


roamer1
sticking it out at you

join:2001-03-24
Atlanta, GA
clubs:

said by Jeremy341 See Profile:

It just amazes me that number porting takes so long when it comes to VOIP. Last time I switched cellular companies (I do it a lot!), my number was fully ported and I was receiving incoming calls on my new phone by the time I got home from the store. It took literally 10 minutes.
Wireless porting is HIGHLY automated compared to wireline porting...plus there are simply fewer wireless carriers to begin with.

As for why you can't (usually) port a wireless number to VoIP: there is, oddly enough, NO requirement for wireless-to-wireline portability.

-SC
--
"it seems like all you ever buy is Abercrombie and cell phones" --a friend


DolanFan2

@optonline.net

I have been waiting 6 weeks for the port of my number from Verizon to Vonage. I had a tentative date that came and went 2 weeks ago with no real explanation. I have not contacted Verizon at all, but have left it up to Vonage. There are no features on my line, but I am not sure about local carrier freeze. Should I contact Verizon to ask? Is there a special number or words to use or department to ask for to insure the port gets expedited? Nice thread.. the FCC should read this...

gilgamesh0

join:2003-12-01
Seattle, WA

LNP and RCF nightmare

What about RCF (Remote Call Forwarding)? Anyone found that this causes complications with a port?

I changed my Qwest number to be an RCF number before moving specifically because I found other posts in which people recommended making one's number an RCF number before porting to Vonage. I set up my Sunrocket account in January and requested the LNP shortly afterward -- the port was rejected 3-4 weeks later due to "being a remote call forwarding number". Qwest, after talking to them a couple of times, confirmed that there is no reason the number can't be ported -- I've spoken with SR a dozen times, they resubmitted the request once, it failed again, then they resubmitted it last week. Today I called to check on it and the guy's supervisor now says they don't port RCF numbers (mind you, this is 2 and a half months after my initial request), even though it says nothing about this under porting limitations, and even though there is no reason in principle it should be an issue. He is going to email provisioning and find out why it is an issue -- I've not yet actually *spoken* to their provisioning dept, though they had promised to call me numerous times.

Anyone else had an issue with LNP and RCF? I suppopse I can ultimately install the physical line connection to this place with Qwest, and then resubmit the request, but it is ridiculous to have to go through that process (and expense). I can't figure out wtf is going on with this, when so many people have ported RCF numbers to Vonage. Argh!

--Adam


tc1uscg

join:2005-03-09
Saint Clair Shores, MI

reply to Packet 8
Re: Porting Rules

"# Customer has requested a freeze on their account that does not allow the account to be ported"

Not true, I got an email from SR saying my LNP could not happen because of the "freeze".. But, same day,, 2 hrs later, another email saying it was done. No one called to verify or anything. My LN is now ported to Sunrocket. So much for putting a "freeze" on my number.


tc1uscg

join:2005-03-09
Saint Clair Shores, MI

reply to prestonlewis
Oh, to make matters even more interesting. SBC is the big LEC around here. A few years ago, MCI and Sprint came in and bought "blocks" of lines to resale. Well, I went from SBC to MCI back to SBC then to Sprint. Sprint was my local/LD carrier. So, I remember telling them when I signed up that I wanted my number blocked from "slamming". So, not sure what SR did but one minute, it was a no go, 2hrs later, it was a go. Sprint is just too easy.

wphelps

join:2002-10-30
Newport News, VA

reply to TheKrell
FYI: As someone who saw the TOS before it was released to the public, I can tell you the the "assignment of rights to the phone number" paragraph was in there since day one.

But, to help you with your disconnect problem, I have 2 questions.
1) Is Phonom/Cavalier also your ISP?
2) Do you have the DVC outside any firewalls?

William
--
NuPort Enterprises, Inc. (800)321-6753

verix

join:2004-12-30
Hartsdale, NY

reply to prestonlewis
Am I doing this wrong?

My number is (914)725-xxxx. I went to dandy.net, and punched in 914 for NPA and 725 for NXX. Then I clicked on 914-725 under the NPA-NXX. I don't see VoIP/CLEC companies, or any company for that matter. It is just listing of exchanges under my area code.

Fisamo
Premium
join:2004-02-20
Apex, NC
·VOIPo
·AT&T CallVantage

You wanted to click on "Westchester Zone 5" instead of "914-725" to find the CLECs. On the page that loads, then click on "Prefix detail". Finally, you'll see about 10 prefixes--click on "blocks" links next to prefixes 713, 721, 874, and 902. You'll see the CLECs listed within the 'block' lists. Focal has blocks in 713 and 721, as does Cablevision (Optimum voice?); 874 has Brooks Fiber, Teleport (ATT CV), and Verizon wireless; 902 has Allegiance and ATT Local.
--
{Earthlink 5M/384 cable (TWC) - Moto Surfboard 4220} - {Home network - WRT54G (HyperWRT 2.0b3 f/w)} - {ATTCV VoIP - Centillium MTA-1 (f/w 6.23L)}

verix

join:2004-12-30
Hartsdale, NY

said by Fisamo See Profile:

You wanted to click on "Westchester Zone 5" instead of "914-725" to find the CLECs. On the page that loads, then click on "Prefix detail". Finally, you'll see about 10 prefixes--click on "blocks" links next to prefixes 713, 721, 874, and 902. You'll see the CLECs listed within the 'block' lists. Focal has blocks in 713 and 721, as does Cablevision (Optimum voice?); 874 has Brooks Fiber, Teleport (ATT CV), and Verizon wireless; 902 has Allegiance and ATT Local.
Ah, I see. Thank you. Perhaps the OP should be updated.

lisalovlee33

join:2005-03-20
Toronto, ON

reply to prestonlewis
I've been waiting for over 6 weeks now and gotten not a single reply from anyone saying my port is on it's way or it's been rejected, nothing. Just the initial email saying I submitted the LNP request. I called my VOIP and they can't tell me anything. Im worried because 8 days after I submitted my request, I realized I made an error in the last billing/last billing amount entry. (so I had went back in to make the changes). I'm afraid that the VOIP had already submitted the request before I made the changes, and now, it's over to the CLI/phone co, and 2 months later getting a reply that says I was rejected because my billing date/amount was wrong in the first place. I called VOIP, they were no help. Who else can I call?

I tried the NPA - NXX , NPA is my area code, where/what is NXX?

My area code is 416, in toronto. I found an NPA/NXX for Canada, but no idea what my NXX is. From the result, there's a contact or something that I can call? I read the original post about this, and not really quite sure what to do if I get my NPA/NXX result. Thanks for reading.
»puck.nether.net/npa-nxx

Fisamo
Premium
join:2004-02-20
Apex, NC
·VOIPo
·AT&T CallVantage

NXX is the next 3 digits in the phone number, or the 'exchange'. So, if your phone number was 416-123-4567, your NXX, or exchange, would be 123.

Also, since you're in Canada, I'm not sure what the porting rules are. Obviously, the FCC doesn't have jurisdiction...
--
{Earthlink 5M/384 cable (TWC) - Moto Surfboard 4220} - {Home network - WRT54G (HyperWRT 2.0b3 f/w)} - {ATTCV VoIP - Centillium MTA-1 (f/w 6.23L)}

gilgamesh0

join:2003-12-01
Seattle, WA

reply to tc1uscg
Well, rvlikens, glad you posted, because I now suspect that the issue with my port to Sunrocket might have nothing to do with RCF at all, but could be a long-distance service freeze on my Qwest account, which I had put on way back years ago in the "slamming" days. I just called them to have it removed, will call SR tomorrow to have them resubmit the LNP request, and cross my fingers.

The Qwest guy I last spoke to thought the freeze would definitely cause a problem with an LNP request. Of course, numerous Qwest (no surprise there) and still more numerous SR (a bit more surprising?) people never suggested this possibility at all, and the failure responses from SR were essentially random: Attempt #1 - "cannot be ported due to being an RCF number", #2 - can't remember, #3 - "local phone company does not show you as an active account".

This process has been simply astonishing. 2 months, 3 weeks and counting.


rjackson
Premium,Mod
join:2002-04-02
Ringgold, GA
clubs:

Host:
SMC Networks
Automotive
VOIP Tech Chat
ViaTalk
Teleblend
reply to prestonlewis
So I gather numbers assigned by a wireless carrier can be ported as well. I'm thinking about cancelling my cell phone service with Verizon Wireless, but before I do I wouldn't mind porting my mobile number to my VoicePulse account and use it as a virtual number on my main line. Anyone tried that before?


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
 Re: Porting Rules

I'm not with VoicePulse -- Packet8 reports problems porting wireless numbers -- I would *think* it can be done if VP has their own presence in the same Rate Center.

jeffnyc

join:2004-06-09
New York, NY

reply to prestonlewis
Re: Porting Rules

Sunrocket's Policy...
Telephone Number. You may not sell any telephone number assigned by SunRocket ("Number"). Upon termination of the Service, SunRocket may, in its sole discretion, release a Number that was ported in from a previous service provider to SunRocket by you and used in connection with your Service provisioned by SunRocket to your new service provider, if such new service provider is able to accept such Number, provided that your entire account has been terminated, that you have paid all charges due to SunRocket, and that you request the transfer upon terminating your account.

So basically, their terms of service states that it is at their discretion whether or not they will port out a number that you port in.

francishsu

join:2000-06-27
Wyoming, MI


1 edit
reply to prestonlewis
Well, Voicepulse just rejected my LNP attempt from VP to QuantumVoice. I guess I'll have to lose my number. In fact, VP reserves the right to change your number at any time, without notifying you.

Now I'll have to see if QV has a simliar policy. If they do, that might make me back out of switching to them.

Here's the relevant paragraph in VP's TOS:
10.12. Use of Device/Identifier. Except as provided otherwise by law, you have no property rights to any information, credentials, phone number or other identifier ("Identifier") that we, our agents, or manufacturers of the Device have provisioned for use with the Service or Device, and you agree we may change any such Identifier at any time with or without prior notice to you. In the event we are required by law to transfer any Identifier to you on termination of this Agreement, we may charge you a fee. We reserve the right to refuse porting or transfer of any Identifier provisioned by us.

Update.. here's QuantumVoice's policy. Much more consumer-friendly, I think:
j.) Number Transfer on Service Termination. AMS will arrange, if requested by Customer, for transferring Customer telephone number upon termination of Service, provided that Customer's account has been terminated and account is completely current including payment for all charges and disconnect fees.
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[Equipment] QOS routers »
« [SunRocket] Down again?  
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