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Dogwood
Premium
join:2001-01-14
Texas
clubs: 
| reply to RJ44
Simple
The problem is that are not "up front" when the service is advertised or promoted.
Only after receiving the first bill are they disclosed, this is deceptive, and poor customer relations.
If you are going to charge a "Regulatory Recovery Fee", just bury the damn thing in the service price, putting on the bill just pisses everyone off.
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RJ44
join:2001-10-19
Nashville, TN
| said by Dogwood  :The problem is that are not "up front" when the service is advertised or promoted. Only after receiving the first bill are they disclosed, this is deceptive, and poor customer relations. If you are going to charge a "Regulatory Recovery Fee", just bury the damn thing in the service price, putting on the bill just pisses everyone off. Umm...no, it doesn't piss everyone off. You, maybe, but not me and not lots of other people. Again...wtf is the difference? Scroll to the bottom line of the bill and write the check. Or if it's too much, find a better alternative.
I think it's hilarious, all the moaning over charges and fees. Like, you really *care* how they break it down? Fine, if that makes you happy. You're writing the same check whether they break the fees and stuff out or bill it as a lump sum.
Life is too short for this bullsh*t. | |
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