prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
 ·VoiceStick
| reply to prestonlewis
Re: Porting Rules
The Phonom TOS (I swear these changed while I wasn't looking) state that once I port my number to Phonom, it's theirs and they won't give it up!
Under porting rules, the number is controlled by the customer of record (you) and owned by the original telco that had the number. It's not Phonoms. Remember, Phonom is not a real phone company. Your number is actually ported to the CLEC that they have an agreement with in your area. Calls to your number go to your local CLEC's equipment. The CLEC then converts the call into data and forwards it on to Phonom's server. Porting is so new many people (VOIP, CLECs, and customers) just haven't figured out all the rules and often the rules are being broken in one way or another. Just keep paying your Phonom bill and keep calling them. Don't speak to a rep, speak to a supervisor. Maybe call your CLEC too and see what they have to say and whoever you want to port the number to.
This is a good case for why forum members really suggest you wait to port a number. I've had Vonage for a year very happily but I still am to worried to port my land line number over to Vonage who is the biggest VOIP player. No way would I port an important number to me over to a small time player like Phonom. With VOIP, your company could go bankrupt tomorrow, service can radically change . . . |
