tonydi
Premium,MVM
join:2001-05-11
San Jose, CA
| reply to Authority
Re: $19.95 for *all* customers (no LD plan needed)
said by Authority  :Anyone besides me made this change? Yeah, lots of people in this thread...
»Rumor: SBC lowering prices
 |
|
Authority
Obama Biden '12
join:2000-03-29
Beverly Hills, CA
 ·AT&T Yahoo
 ·Packet8
·magicjack.com
| said by tonydi :said by Authority :Anyone besides me made this change? Yeah, lots of people in this thread... » Rumor: SBC lowering prices Ah you're right... oh well it ends soon so good time to kick it out there again. I think a lot of people probably still think a) you need the LD plan or b) that it's only for new customers. |
|
holmantp
join:2003-12-20
Rosamond, CA
| Hi, Yesterday i checked into the lower price for the Pro plan. Called the number the site told me to call. Asked about getting re-rated. The person went and checked something or with someone, but when he returned, was told not possible.
I asked for the Retention number, called it and after about 5 mins reached a person. She re-rated me to the 29.99 price. Was on the 39.99 price.
She also told me to always call that number since I was a active DSL costumer, call for any SBC product or service.
If you want the number pls IM me. AS I am not sure how public the number should be.
Thanks.
--
Tim |
|
Authority
Obama Biden '12
join:2000-03-29
Beverly Hills, CA
·AT&T Yahoo
·Packet8
·magicjack.com
1 edit | said by holmantp :Hi, Yesterday i checked into the lower price for the Pro plan. I thought about the faster speed, and it's a good deal, but frankly it's not that great a deal to warrant buying more bandwidth than I really need. Latency is the same so it's no better for gaming. The only advantage would be for Bit Torrent. If it were 6000/768 I'd probably do it, but even then it's more than I need. |
|
mgullick
join:2001-03-24
Chico, CA
| I haven't heard of the 19.99 plan but I just called today and got my $29.99 plan changed and got a speed upgrade so I'm still pretty happy. 
--
Madness takes its toll. Please have exact change. |
|
holmantp
join:2003-12-20
Rosamond, CA | reply to holmantp
Hi, for those that IM'ed me for the number, I just sent you a new IM with a revised number, sorry but I was off by one number.:(
--
Tim |
|
Authority
Obama Biden '12
join:2000-03-29
Beverly Hills, CA | LAST DAYS. Everyone bug your friends and neighbors to jump on this. $19.95?? LESS than AOL dial-up?!?
This is especially something we should get older folks on. |
|
vanman2
join:2002-04-17
San Francisco, CA | reply to holmantp
Hey Tim, for those of us who don't IM but are good loyal longtime SBC customers could you just post the number and/or explain where/how YOU got it?
thanks,Van |
|
tonydi
Premium,MVM
join:2001-05-11
San Jose, CA | The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own. |
|
holmantp
join:2003-12-20
Rosamond, CA
| reply to vanman2
said by vanman2 :explain where/how YOU got it? thanks,Van Hi Van, I called the normal number and reached a CSR, who also had to ask someone else, and still said I wasn't able to change the monthly cost.
I asked for the Retention number and was given 714-339-7529, after about 5 mins. I reached a nice person who was able to help me get the 29:99 rate.
I then asked if there was a toll free number,she gave me the 800-579-7861 (it's out of the bag now  ). She asked what number I used and sounded a bit surprised that it worked. She told me to use the number she gave me.
And it seems a few of you have made good use of the number. So the few cents it cost me for the long distance call was well worth it.
Hope all that want to are able to re-rated.
--
Tim |
|
vanman2
join:2002-04-17
San Francisco, CA | Thanks to both of you (tonydi & holmantp)for your help .I have the pro plan since april '04 @$39.95/month and am now about to call get it for $29.95. you guys and guys like you guys make this site an awesome resource ! |
|
Al1776
join:2004-04-28
Fair Oaks, CA
| reply to holmantp
=============
I asked for the Retention number and was given 714-339-7529, after about 5 mins. I reached a nice person who was able to help me get the 29:99 rate.
I then asked if there was a toll free number,she gave me the 800-579-7861
=============
Just got off the phone (from above number) with a very good CSR in San Diego (named Joan) who was able to give me the 3 mb rate for 4 cents more than I pay now (29.95 ----> 29.99). No hassle, very polite, knew her stuff, etc. I asked her about DSL Retention and she said they ususally handle cancellations and that the number I called is the main DSL "headquarters" for SBC/PacBell.
This is a perfect case of having USA English speaking people who have been with the company for a while (she's been there 4 years) who know what they are doing. Renewing was easy and pleasant... they way it should be.
Al C. |
|
TOTC
I only exist to make you cry
Premium
join:2001-05-16
Van Nuys, CA
·Pacific Bell - SBC
1 edit | Thanks called just right now, took like 6 minutes for someone to answer. Gave them my info and he said he could do it for me. Took 2 more minutes and it was done.
29.99 for 12 more months
--
My name is the one they call and I approve this message. |
|
rrf
join:2004-04-05
Tracy, CA
| Just called that 800 number. Re-rated my Pro to 29.99 with no hassles. A lot more pleasant experience than the last week when I called the first tier CSR and refused to re-rate the Pro plan from 39.99. I gave them a rating of 1 as a result. The next day I get a call from SBC asking why I gave them a 1 rating. I told them why but still they refused to rerate the plan. So I told them I would like to change my rating to a zero instead. The CSR hung up. |
|
TOTC
I only exist to make you cry
Premium
join:2001-05-16
Van Nuys, CA
1 edit | rofl @ 0.. I gave my guy a 5/5 and 'Very Pleased'. Got my re-rate on the first try.
--
My name is the one they call and I approve this message. |
|
emixnem
Dill Dough
join:2000-10-16
Reno, NV | reply to rrf
damn
damn did i missed this offer? |
|
TOTC
I only exist to make you cry
Premium
join:2001-05-16
Van Nuys, CA | i think so.. it ended @ 3/31 |
|
garyvand
join:2002-07-24
Napa, CA
| reply to emixnem
said by emixnem :damn did i missed this offer? Maybe not. The promotional prices are still shown on the website, with no expiration date:
»www02.sbc.com/DSL_new/content_ne···,00.html |
|
holmantp
join:2003-12-20
Rosamond, CA
| reply to tonydi
Re: $19.95 for *all* customers (no LD plan needed)
said by tonydi :The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own. I don't want to seem like I am no longer honoring what I wrote back on 3-25-2005, about if you want the number IM me, and I'll send it to you.
But on the same page, tonydi, gave you the number in his post.
Please READ what is ALREADY posted, and just maybe you will save yourself some time.
So, as of this posting, I will no longer send the number via IM to those who ask for it. IT"S ALREADY POSTED!!!!
And re-quoted above.
--
Tim |
|
Postal
Postage Due
join:2000-08-30
Ventura, CA
1 edit | said by holmantp :said by tonydi :The number he used is 800-579-7861. It was actually posted by another forum member in the "Rumor..." thread before Tim came up with it on his own. I don't want to seem like I am no longer honoring what I wrote back on 3-25-2005, about if you want the number IM me, and I'll send it to you. But on the same page, tonydi, gave you the number in his post. Please READ what is ALREADY posted, and just maybe you will save yourself some time. So, as of this posting, I will no longer send the number via IM to those who ask for it. IT"S ALREADY POSTED!!!! And re-quoted above. If you're addressing me... yes, I saw that number. But when I called it on Saturday 4/30 (which was the day iamvince said he called) I got a recording telling me to call back on Monday.
That's why I posted asking what number he called to speak with somebody on a Saturday.
FYI, I called back yesterday and renewed at the $19.95 price.
--
Next time you wave at me, use ALL your fingers. |
|
