rtkeen
join:2001-08-02
Indianapolis, IN | said by artimeg:I've given up. I tried a few more times and everytime they say I can't do it and have to get the LD plan. I just wish they could get their stories straight over there. They started to give me the same line as you, but I said that I was unhappy that they were offering new subscribers a better deal than an existing subscriber, and that was going to force me to weigh my options, such as cable modem. The young lady asked to put me on hold and came back and said that she had her manager's approval to give me the new rate. Some of them won't budge until you basically tell them you're thinking of going to a competitor. In a way, it's all a marketing game ... |
