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« nature of VoIP  
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navalpatel

join:2003-07-28
Lubbock, TX

PFT

There are always going to be instances where people willingly overlook any important instuctions. That does not give the state the right to sue each time. I am not sure how Vonage presents their material on setting up 911 service, but I bet it would be clear enough so that the average user would set it up.

I think this will lead the way to VoIP/e911 reform and FCC regulation of the VoIP industry.


911Advocate

@nortelnetworks.com

I am not going to get into the battle of if Vonage notified you or not. Clearly their web page makes the required legal statements.

One point that is being lost is E911 and 911 and HOW a call is routed. The E911 system is a telco based 'cloud'. You enter in the cloud by dialing 911 from your phone, your caller ID is looked at, and an intelligent routing decisions made to terminate your call at the proper PSAP.

Right now, Vonage and other VoIP carriers DO NOT have access to that E911 'cloud'. What they are forced to do is call forward your call to the public non-emergency number at the local police station.

This may not be your E911 PSAP, your call is not treated as a 911 call, nor does the PSAP dispatcher get the E911 screen pops with location information that they would get with a REAL 911 call.

So there are several issues here, and 911 registration is only PART of the problem. Even if you follow all of the VoIP providers rules, you are most likely not getting TRUE E911 service.

Some carrier have made arrangements to connect to certain E911 infrastructures in certain states. But few if any, can offer the same service nation wide.

Just wanted to set a few facts straight about how E911 actually works. I'll stay out of the political arena on who said what and when.


n2jtx

join:2001-01-13
Glen Head, NY
said by 911Advocate:

your caller ID is looked at
Actually that would be your ANI, not caller ID. Two different animals.
--
I support the right to keep and arm bears.


packetscan
Premium
join:2004-10-19
Bridgeport, CT
clubs:
reply to navalpatel
Was their not terms an conditions upon signing up for this service?
I rest my case!


knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
·AT&T DSL Service


1 edit
reply to navalpatel
Click for full size
911 Setup Everywhere, how do people miss this?
The first time I signed up for vonage, I saw this screen everywhere (attached screenshot) I signed up last year, so maybe things were different the year before, but how the heck does someone miss this? Do they get vonage and never login to their own account? I agree, every dummy shouldn't be allowed to sue just because everyone else is. This red screen annoys the crap out of you until you get it setup, so is it something with it already being setup and still not working, I'm still confused?!?


011Advocate

@optonline.net

reply to n2jtx
I used the term Caller ID for simplicity sake. And for the record, E911 uses ALI not ANI Another animal all together from CLID and ANI, or PS-ALI if the subscriber paid for that servie.

Oh... the plot and complexity thickens.
Forums » Vonage 911 Squabble« nature of VoIP  


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