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Forums » Top 10 Broadband Gripes » Same answer I gave for the Tech Support gripe.
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Isn't this an extension of #7? »
« Fix it right the first time  
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diehardspeed
Premium
join:2003-05-14
Salt Lake City, UT


2 edits
Same answer I gave for the Tech Support gripe.

I am sick of going through 3 or more techs / reps who all tell me they fixed the problem only to find that nothing has changed!

I can't even get a tech to actually come to my house because they say NOTHING is wrong!

There needs to be a way to single out the good techs and get rid of the bad but most will only work on a 1st name basis with you so you can never get the same person again


one_bored_si

join:2003-03-10
Montebello, CA
Ya right, thats as likely as getting the same customer service rep when you call in. That call can go to any 3rd world or 2nd world tech support center.

barky
Premium
join:2001-03-17
San Diego, CA
  2nd world defines communist countries, with regard to the order. I don't think there are any communist countries providing tech support for US communication companies; don't quote me on that.
Forums » Top 10 Broadband GripesIsn't this an extension of #7? »
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