  diehardspeed Premium join:2003-05-14 Salt Lake City, UT
2 edits | Same answer I gave for the Tech Support gripe.
I am sick of going through 3 or more techs / reps who all tell me they fixed the problem only to find that nothing has changed!
I can't even get a tech to actually come to my house because they say NOTHING is wrong!
There needs to be a way to single out the good techs and get rid of the bad but most will only work on a 1st name basis with you so you can never get the same person again
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  one_bored_si
join:2003-03-10 Montebello, CA | Ya right, thats as likely as getting the same customer service rep when you call in. That call can go to any 3rd world or 2nd world tech support center. |
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 barky Premium join:2001-03-17 San Diego, CA | 2nd world defines communist countries, with regard to the order. I don't think there are any communist countries providing tech support for US communication companies; don't quote me on that. |
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