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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Vonage gets worse after TW Digital Voice starts
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[Lingo] Lingo Disconnects »
« [Packet 8] Customer service doesn't like me  
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dean2900

join:2003-02-13
Lewisville, NC

[Vonage] Vonage gets worse after TW Digital Voice starts

Perhaps it is just a concidence but ever since Time Warner has started Digital Voice as an VoIP solution in this area, Vonage has seemed to go downhill.

I make calls and get nothing. I call and people can hear me, etc.

Seems like longer delays yet my ping times seem great.

Any chance TW is doing some type of QoS or something to give packet priorization?


dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable

said by dean2900 See Profile:

Perhaps it is just a concidence but ever since Time Warner has started Digital Voice as an VoIP solution in this area, Vonage has seemed to go downhill.

I make calls and get nothing. I call and people can hear me, etc.

Seems like longer delays yet my ping times seem great.

Any chance TW is doing some type of QoS or something to give packet priorization?
Open a ticket with Vonage. They will put up a diag trace on your TA.

I have Road Runner as well.

My feeling is that they are giving favored routes - playing with the route metrics - to favor traffic AWAY from Vonage servers. This tactic is very discreet and if and when Vonage finally gets some proof, the FCC will most likely not think to highly of Time Warner.....

Correct me if I am wrong but I think you want to CC the email (to vonage support) to dslreports@vonage.com

I do not trust the Cable providors on this. It is WAY too easy for them to influence routes. This is very hard to catch
--
»aerobatix.webhop.net


dean2900

join:2003-02-13
Lewisville, NC
reply to dean2900
I am going to open a ticket tonight and see what is going on.

I am not necessarily buying into the conspiracy theory but it just seems like a concidence of the timing.

And NO, I dont trust Time-Warner either.


dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
·Time Warner VOIP
·Vonage
·RoadRunner Cable


1 edit
said by dean2900 See Profile:

I am going to open a ticket tonight and see what is going on.

I am not necessarily buying into the conspiracy theory but it just seems like a concidence of the timing.

And NO, I dont trust Time-Warner either.
Those of us who work in routed network environments KNOW how easy this is to do (influence routes). You can make 'ping (ICMP) look good but influence other routes

No conspriacy here - just a buisness decision to make a more expensive service seem like the better alternative
--
»aerobatix.webhop.net
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[Lingo] Lingo Disconnects »
« [Packet 8] Customer service doesn't like me  


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