marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs: | Lavasoft forum off-line?
I can't reach the Lavasoft forums recently. Someone posted that there was a new update today, but no details were given. I tried to access their forum, but was unable to connect. What's going on? |
|
spooler0
Premium
join:2004-11-17
1 edit | Maybe the servers were just busy when you tried. I just connected and downloaded the new update without a problem.
Want to try it again from your location?
{edit} Sorry, should have read your post more closely. See you only wanted the forum, not the update. Anyway, thanks for your post leading to the update even if inadvertently. |
|
mers2
Premium,MVM
join:2004-03-20
USA
clubs: | reply to marti
I just tried to access the forums and got a error 404 Not Found. |
|
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs: | reply to marti
I'm able to get updates, but the support forum is not available: »www.lavasoftsupport.com/ |
|
LoPhatPhuud
Premium,VIP,MVM
join:2002-01-06
Albuquerque, NM
 ·Comcast
 ·Qwest.net
| reply to marti
The Lavasoft support forums are off line temporarily due to a software upgrade. We apologize for any inconvenience this may cause and the forums will be back as soon as possible.
Registered customers can send an inquiry to our technical support Email address as always.
From the Lavasoft website.
--
"If you pick up a starving dog and make him prosperous, he will not bite you. This is the principal difference between a dog and a man."----- Mark Twain |
|
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs: | Thank you! I must have missed a previous discussion, as I have the evil sinus/allery crud and have not been able to keep up with the posts in the many forums that I try to read each day. |
|
ahulett
Life Without Walls
Premium
join:2003-02-02
Bellevue, WA
| reply to marti
This last outage I believe has been on since the second of April... we've been discussing it here if you want to peek at it: »forums.manageyourpc.com/index.ph···t&p=4841
This is the first thread here at DSLr that I've seen on it.
--
Aaron Hulett | Trojan Analyst | Mischel Internet Security |
|
Scaramouche8
join:2004-09-10
Philippines
| Have they posted anything indicating when it'll be back up? I got email notification of a private message regarding something to do with the false positives Ad-Aware has with our product and now I obviously can't check it to see what was written. Hopefully the PM system is preserved, though I could see it getting wiped if the overhaul is a considerable one. I wonder why they bothered to remove the entire Bug Reports and Suggestions sub-forum earlier if they were going to do this all along anyway.
--
In the interest of full disclosure I should say that I work for FBMSoftware, makers of ZeroSpyware a spyware-removal tool. Opinions posted do not reflect my employer's unless otherwise noted. |
|
fatdcuk
Premium
join:2005-02-20
England
| reply to marti
***VERY IMPORTANT INFORMATION***
for user's of the LS support forum's,using ad aware se and requiring help removing infections.thanks to the generous efforts of volunteer's who have served at the LS forums(and nothing to do with LS!)there is a support available at other forum site's.a full listing of site's are available at
»forums.maddoktor2.com/index.php?···&p=18410
Huge respect/thanks to Mitch and the ASAP member's/website's who are acting in the interest of the end user unlike Lavasoft.
------------------------------------------------------------
quote:
Periodically, LS feels it necessary to restructure their support forums. Among other things, it allows them to clean up all those pesky threads that they see as a bother and unworthy of their exalted attention or perhaps throw a bad light on certain subjects. (book burning)
under the disguise of forum improvement....
good bye WhenU,Zerospyware fiasco etc
Scaramouche,i too received the same e-mail notification of forum topic reply by IAMSKINZ(Mr J Skinner of LS).i doubt if it was a serious reply since it will never see the light of day.probaly some kind of surreal statement or demonstration of his GSOH.
5 days down and counting,that must be the mother of all software upgrade's;) |
|
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs: | reply to marti
I have bad feeling here, and it reminds me of when another anti-malware vendor was unable to control the negative posts in their forum. Their solution was to remove the forum. |
|
pcdebb
RIP dadkins
Premium
join:2000-12-03
Tampa, FL
clubs: | reply to marti
doesnt take over a week to do a software upgrade to a forum... |
|
salzan
Experienced Optimist
Premium
join:2004-01-08
WA State
| said by pcdebb  :doesnt take over a week to do a software upgrade to a forum... No, the time is spent setting up the auto post deletion software with keywords like; WhenU, can't, won't, opinion, error,....:p |
|
hpguru
Curb Your Dogma
Premium
join:2002-04-12 | reply to marti
I can upgrade my forum software in about five minutes, if I take my time.  |
|
pcdebb
RIP dadkins
Premium
join:2000-12-03
Tampa, FL
clubs:
| reply to salzan
said by salzan :said by pcdebb :doesnt take over a week to do a software upgrade to a forum... No, the time is spent setting up the auto post deletion software with keywords like; WhenU, can't, won't, opinion, error,....:p that shouldnt take a week either....
--
babbling | mvm |
|
mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY | reply to marti
Doesn't sound right to me...
Something is fishy about this so-called 'upgrade'... |
|
Corrine
Premium
join:2004-08-27
| reply to marti
Indeed Aaron has graciously indicated that help can be provided for Ad-Aware at his website at »forums.manageyourpc.com/index.php? . Here is the the post referred to above from SpyWare BeWare:
quote:
Many people have asked me when the Lavasoft Support Forums will be back up. I am sorry, but I have no clue on what is happening.
However, if members of your forums are looking for help with Ad-Aware SE Personal, assistance is available at the sites listed below.
Edit Note: Mitch is now linking to this thread from his site. However, Mitch's Phantom Phixer site is a great site and I strongly recommend it. http://members.accessbee.com/mitch/PhantomPhixer.html:
Freedomlist in the PC Protection Forum at http://www.freedomlist.com/forum/viewforum.php?f=12 (registration not required) (FL has the largest member group with Ad-Aware support experience)
Kill Spyware at Subratram.org has an Ad-Aware support forum at http://forums.subratam.org/index.php?showforum=26
Manage Your PC.com has also offerred to provide assistance in either the "I've Tried Nothing" Forum at http://forums.manageyourpc.com/index.php?showforum=14 or the "I've Tried Some Things" Forum at http://forums.manageyourpc.com/index.php?showforum=15
Castle Cops Security Professionals also has a Lavasoft Support Forum at http://castlecops.com/forum142.html
Gladiator Security Forum's AntiSpyware & Privacy Programs forum is also available for Ad-Aware help. See http://forum.gladiator-antivirus.com/index.php?showforum=147
Swedish Language Support: http://s7.invisionfree.com/The_Antispyware...dex.php?act=idx
Ad-Aware SE Plus and Professional Home and Corporate users can get email support from here: http://www.lavasoftusa.com/customer_support/
Since LS_Mike has been frequenting this forum, perhaps he will be able to advise use when the Lavasoft Support Forums will be back up.
--
Corrine, Administrator Freedomlist; Proud Charter Member ASAP Since 2004 (Alliance of Security Analysis Professionals) |
|
winchester73
join:2003-08-08
Chapel Hill, NC | reply to marti
Maddoktor2 has offered ASAP's assistance while the forums are down ...
»forums.maddoktor2.com/index.php |
|
Corrine
Premium
join:2004-08-27
| reply to marti
Lavasoft forum
Updated Post:
said by Corrine,Apr 6 2005, 10:19 PM:
13APR05 Edit Note: Since there is no indication as to when support will be available for the users of Ad-Aware SE Personal at the new Lavasoft Research site, I will continue keeping this list up to date, hoping that users of Ad-Aware SE Personal needing assistance will go to one of the forums listed below.
Freedomlist has been providing help with Ad-Aware for some time and has a large member group with Ad-Aware support experience. Go to the PC Protection Forum at http://www.freedomlist.com/forum/viewforum.php?f=12 (registration not required)
Kill Spyware at Subratram.org has an Ad-Aware support forum at http://forums.subratam.org/index.php?showforum=26
Castle Cops Security Professionals has a Lavasoft Support Forum at http://castlecops.com/forum142.html
Gladiator Security Forum's AntiSpyware & Privacy Programs forum is also available for Ad-Aware help. See http://forum.gladiator-antivirus.com/index.php?showforum=147
Manage Your PC.com will provide assistance in either the "I've Tried Nothing" Forum at http://forums.manageyourpc.com/index.php?showforum=14 or the "I've Tried Some Things" Forum at http://forums.manageyourpc.com/index.php?showforum=15
SpyWare BeWare! will provide support in the Security Troubleshooting and Support Forum at http://forums.maddoktor2.com/index.php?showforum=16
Swedish Language Support: http://s7.invisionfree.com/The_Antispyware...dex.php?act=idx
Ad-Aware SE Plus and Professional Home and Corporate users can get email support from here: http://www.lavasoftusa.com/customer_support/
»forums.maddoktor2.com/index.php?···&p=18410
--
Corrine, Administrator Freedomlist; Proud Charter Member ASAP Since 2004 (Alliance of Security Analysis Professionals) |
|
Buddel
If it ain't broke, don't fix it.
Premium
join:2004-03-06
EU
| reply to marti
Re: Lavasoft forum off-line?
What does this mean? Does it mean that Lavasoft's support forums will soon be back or does it mean that their support forums ceased to exist? |
|
Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC
| said by Buddel :What does this mean? Does it mean that Lavasoft's support forums will soon be back or does it mean that their support forums ceased to exist? To me it means someone is working on it at the moment..for that URL..but of course the forum software is not up at all..so there is movement..:)
You just do not know what will come next.
--
Gladiator Security Forum »www.gladiator-antivirus.com/ Missing Kids »www.missingkids.com/ |
|
