 chrisbmoore
join:2003-08-28 Frederick, MD
| [Connectivity] 2.3.1.6 vs. 2.3.2.4
I have been reading posts on this forum which suggest that the firmware that everyone should have for the Motorola SB5100 is the 2.3.2.4 version because any earlier version could cause speed issues. I have the 2.3.1.6 version and have very inconsistent speeds. Could the upgrade of this firmware fix the problem? Does anyone know if there is enough of a difference between the two that it would make any difference at all? |
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 JeStEr26
join:2002-08-25 Homestead, FL | do you have a router connected to the modem if so what router? |
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  hobgoblin Sortof Agoblin Premium join:2001-11-25 Orchard Park, NY clubs: | reply to chrisbmoore It would make no difference. There is a lot of Firmware nonsense being talked about in this forum currently.
Hob -- "A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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 compuwizz
join:2001-03-05 Blacksburg, VA
| reply to chrisbmoore A firmware revision can make a world of difference on the SB 4100s as far as speed and a chipset conflict with other devices with Broadcom chipsets (some Linksys routers and other routers).
I think the 5100 updates have just been security hole patches in the modem itself so users can't steal service or uncap and the occassional pesky off brand CMTS problems.
I assume that all the Terayon and Cisco CMTSs that Adelphia uses are cool with the 5100 with stock firmware. |
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  hobgoblin Sortof Agoblin Premium join:2001-11-25 Orchard Park, NY clubs: | As I said earlier....what a lot of nonsense
Hob |
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  RR Conductor RailRoadDude Premium join:2002-04-02 Redwood Valley, CA | Rolls eyes, whatever you say Hob, whatever you say |
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 ottis
join:2005-03-03 Monaca, PA | Anyone know what the problem is then since it isnt firmware? I have had that problem with adelphia for atleast 6 months now. |
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  RR Conductor RailRoadDude Premium join:2002-04-02 Redwood Valley, CA 1 edit | Hob says it's not a problem, and while I respect highly his views on Adelphia, others would disagree that firmware is not a problem. |
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 ottis
join:2005-03-03 Monaca, PA
| Well if it is a firmware issue i am in bad shape with 2.3.1.3 then.
But been in bad shape ever since i joined adelphia,looking at dsl atm . Adelphia says there faster than them,but adelphia has said alot of things that just are not true. Dont think dsl can be worse than this crap,as at times dial up is faster. |
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  hobgoblin Sortof Agoblin Premium join:2001-11-25 Orchard Park, NY clubs:
| reply to RR Conductor Ilovela posted
"Hob says it's not a problem, and while I respect highly his views on Adelphia, others would disagree that firmware is not a problem."
To make a blanket statement about firmware is not a good thing and I guess I am guilty of that.
Firmware is upgraded automatically by people who liase with the modem makers and know what they are doing. Just because there is a latest and greatest version out there it does not mean that it makes i single bit of difference.
The only exception is 5100 modems running 1.1.1.1 these modems need a manual upgrade to 2 series firmware that can be achieved by Tier 2 support.
Other than the above issue contacting Tech support and asking them to upgrade firmware is going to be as succesful as trying to get me out of the bar on a Friday night.
Thank you for your time.
Hob -- "A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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  Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs:
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2 edits | reply to chrisbmoore Most folk do not understand what firmware does is the first place. I started seeing in the Linksys forum how people with all ranges of router issues would update their firmware and would be shocked that the issue was not solved. Firmware changes are not a "cure-all". Definitely the SB5100 firmware version 1.1.1.1 is a noted problem and is being corrected. Anyone who assumes that updating from a working version to a newer version will improve their speeds, is mistaken. Firmware either functions correctly or it doesn't. There are many other variables not related to firmware that can cause issues.
ottis: the length of your issues is not a firmware problem; especially with 2.3.1.3. This is not to say that you might have a "bad" modem or several other issues.
Just remember: if your modem is checked to be functioning within correct parameters and you don't have a noted bad firmware version, you will not get a firmware push or be able to swap the modem. It's not warranted. -- Write me up for doing 125....... |
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 wrat
join:2004-03-14 Lake Worth, FL | ok so ive been having speed probs and and noticed my sb5100 fw is the 1.1.1.1 v so is that the problem |
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  Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs: | Yes, you have the firmware version that is a problem. Updating the firmware will "most likely" correct your issue. Contact support with your version issue. -- Write me up for doing 125....... |
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 chrisbmoore
join:2003-08-28 Frederick, MD
| reply to Johkal I was referring to the post where someone had referenced that older SB5100's were having issues with speed with the 2.3.1.6 firmware. My Motorola is one of the older ones, because I bought it as soon as it came out. That is really why I was concerned. Does anyone have any comments on that original post that said older 5100's had issues with the firmware? |
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  Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs: | The "older" 5100s are the ones with version 1.1.1.1 -- Write me up for doing 125....... |
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 chrisbmoore
join:2003-08-28 Frederick, MD | ok...that is what I had originally, and it was upgraded about 6 months ago, so I guess that is not my problem now. |
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  hobgoblin Sortof Agoblin Premium join:2001-11-25 Orchard Park, NY clubs:
| reply to wrat Chrisbmoore asked
"I was referring to the post where someone had referenced that older SB5100's were having issues with speed with the 2.3.1.6 firmware. My Motorola is one of the older ones, because I bought it as soon as it came out. That is really why I was concerned. Does anyone have any comments on that original post that said older 5100's had issues with the firmware?"
One of the drawbacks of a forum like this is that we get ill informed posts. Once they are made then everyone jumps on them and the subject snowballs. I guess its the same in all walks of life to be fair.
There are 1.5 million modems on Adelphia's network running on differing equipment running a cross section of boot files and Firmware. In nearly every case the firmware is NOT any issue at all. Its signal issues, over capacity issues, spyware issues, client issues, user issues, toomuchbeer issues, cat knocking out the patch cable issues, over expectation issues.....Not firmware issues.
Even upgrading the 1.1.1.1 firmware may not be the complete solution for every person, one of the other issues mentioned above may also be present and require further investigation.
As stated before whatever firmware you have can NOT be upgraded by Tech support with the one exception as already stated above.
Hob -- "A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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 kls1891
join:2003-11-24 Painesville, OH 1 edit | --- removed -- created a new topic |
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 kls1891
join:2003-11-24 Painesville, OH 1 edit | --- removed -- created a new topic |
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  MacLeech The one and only Premium join:2001-07-14 SoCal
1 edit | said by kls1891 : I verified that I am indeed at 2.3.2.4 now. Good news, right? WRONG. I ran several speed tests at different sites and I get about 1400/430 now. Before I was getting 3400/430. Like Hob said, updated firmware isn't the cure all some people make it out to be. Updates really have to be on a somewhat selective basis, depending on the specific problem, equipment connected, and a whole host of other factors...
If you have router, try the connection without the router. -- For help in the BBR Adelphia HSI forum, click this: What To Post. For official Adelphia support, click this: Adelphia |
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