  bayarea94804
@comcast.net
| Moto 5100 docsdiag cant find modem
Hi all, I used to use a Motorola 3100 surfboard modem and docsdiag used to find my modem and give me configuration details with no problems. I recently upgraded to a 5100 and now docsdiag says it cant find the modem even though the modem is reachable vis 192.168.100.1. Anyone know what the problem could be? |
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 Alereon
join:2004-02-18 Olympia, WA | My understanding is that Comcast disabled the SNMP protocol that docsdiag uses. |
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  oldTDNickell Premium join:2000-12-19 Federal Way, WA | reply to bayarea94804 It has nothing to do with the fact of the modem change.It has everything to do with the fact that docsdiag has been disabled for most if not all ex-attbi areas. |
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 oldhand Premium join:2003-05-16 Saugus, MA | reply to bayarea94804 In a dual boot setup with a Moto 5100, I can't get DOCSDIAG to work with WinXP Pro, even though it works perfectly with Win98. I'm ex-attbi by the way. |
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