bjpj912
join:2005-04-12
Highland Park, IL
| [E-mail] reboot to get new mail (outlook and comcast)
Been reading this site and there is some good information here. Hopefully you can help me out with a problem.
I have XP running Outlook 97. Using Comcast cable.
Over the last month, my email will stop receiving new messages at any given time. I will reboot and all the messages that have been held up come in. I never loose internet connection during this time. It has come to me having to reboot at least 2 times a day (home computer not on it alot) just to get all my mail.
Any thoughts? Need more information?
Thanks in advance. |
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jskance
join:2004-02-08
Burlingame, CA | What are the Outlook "Send/Receive" settings with regard to frequency? What email server are you connecting to? What are your email server settings?
I have no issues with Outlook and Comcast.
JS |
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bjpj912
join:2005-04-12
Highland Park, IL
| Outgoing SMTP smtp.comcast.net - port# 25
Incoming Mail POP3 mail.comcast.net - port# 110
Where do you find the "send/receive" setting? Sorry, I am a novice.
I do see a "server Time Out" setting. Mine is set to Short, 30 seconds. Could that be a problem?
Thanks for your help |
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jskance
join:2004-02-08
Burlingame, CA
| reply to bjpj912
bjpj912;
In Outlook look (I have Outlook 2002/XP, but 97 is similar I belive)under 'Tools', 'Send/Receive Settings', 'Define Send/Receive Groups'. Look down near the bottom at the section entitled 'When Outlook is Online'. Make sure the 3 boxes are checked, and set the time intervl to 2 or 3 minutes.
See the attached screen shot for a better idea.
JS |
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Wayne99021
Premium
join:2004-12-28
Mead, WA | reply to bjpj912
I don't know if this has anything to do in your case, but when my e-mail was first setup I was told to set server time out to long or 5 minutes.I Never had any problems with it at that setting. |
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