minamelos
join:2002-04-09
Hacienda Heights, CA
1 edit | reply to Otterboyy
Re: [Cable TV] Moto Moxi HELP!
On the front of the MOXI box hit Menu and Ok at the same time. It will bring up On Screen Diagnostics- Main Menu
With the controller
go down to 08 actions and triggers
then 83 list of various triggers
you will be on the List of Various Triggers page
Move the X down to Trigger Program Info Update and hit the Ok Button.
You will instantly download the new progtam guides. Now, you can troubleshoot if that doesn't work.
By hitting the Left Button on the controller you can go back to the Main Menu.
From there choose (click Ok) 01 Main Overview
here you should have a CPE IP address and or a DOCSIS IP address. If you don't then something is typically wrong with the connection to the back of the box.
To get out of this screen click on the MOXI button.
Make sure the cable from the outside line is securely fastened to the box. Also with your new HSI check to see if they used a splitter to hook that up.
I know this is probably more info than you needed. But it has helped me in the past.
Minamelos |
