Lizz
Premium
join:2002-10-22
Fullerton, CA | reply to boblandy
Re: ZoneAlarm - False Positive
boblandy,
I did that. But since at the bottom of the form, it said that Firefox users should refresh before submitting (which, of course, won't work), I'm not sure I got through [sigh]
Liz |
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boblandy
Premium
join:2002-05-06
| said by Lizz  :I did that it wouldn't be a bad idea to tell people what you tried when you ask for help. had i known i could have saved myself a few minutes trying to assist you
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look out kid they keep it all hid |
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Lizz
Premium
join:2002-10-22
Fullerton, CA
| boblandy,
I was telling you I did it based on what you said!!!
Forgot to say thank you, and I apologize for that. No real excuse but I'm trying to get a horrendous job with a tight deadline finished AND be able to update the software!
Liz |
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boblandy
Premium
join:2002-05-06
| well i misunderstood and perhaps that's my fault
i hope the submission went through
please post back if tech support replies
i don't understand about firefox not refreshing but
that's because i use ie
good luck
wish i could do more
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look out kid they keep it all hid |
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Lizz
Premium
join:2002-10-22
Fullerton, CA
1 edit | boblandy,
FF DOES refresh, but you can lose the data you entered.
However, I DID get through because I got a message from ZA support saying he'd like to confirm it by downloading and installing my software program or if I could provide a link to a trial version.
I can't because this is a very expensive and unique program, protected by a dongle. I was, however, able to put ZA and the vendor in touch, so I'm hoping they work it out . . . ASAP!
Thanks again for all your help. What you did was perfect:)
Liz |
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boblandy
Premium
join:2002-05-06 | that's good news
you're welcome
and i'm glad
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look out kid they keep it all hid |
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