SBC_DSL_RUL3Z
@klmzmi.ameritech
| reply to Fatal Vector
Re: Comcast DNS's Currently Suck!
Ah, yes but at least you can understand him/her and if it is some account issue they know that. The issue I had could have been resolved by a level one person. Once I explained what was going on to someone that actually spoke English well enough to understand what I was griping about the issue was resolved.
At any rate I just had Comcast sales reps call my house and offer me "high-speed" internet. I could think of a few things that I would rather do than switch my service to them... like you know... set myself on fire. I just feel really sorry for the average joe that doesnt know about this shit and actually signs up.
»www.sbc.com/gen/general?pid=1080···l_offers
Go there, sign up, ditch Comcast. |
|
Fatal Vector
@aol.com
| reply to SBC_DSL_RUL3Z
I've found that if you call during normal east coast business hours, you get an american who does know his ass from a hole in the ground. At least, I allways have the few times I needed them. Other than a monor problem getting set up, SBC DSL has been utterly dependable. |
|
SBC_DSL_RUL3Z
@meijer.com
| reply to systems2000
Man that sounds painfull. I have had SBC for quite a while now and they have never f&*(ed me like that. I had ATTBI way way long ago and canned that cause they were down for a week. They were purchased by comcast and hey look at that same system, same employees, same crap! I recommend switching to DSL. It is just as fast(dsl being slower is a myth, depends on what package you purchase and speeds faster that cable are only 36.99 in my area) I have never had my internet go down for some gay reason like this. I had it down once because of some account setting and that was for like 30 minutes. The only gripe that I have with SBC is that they farmed all tech support out to india and to get someone that knows how to find their a$$h0l3 while looking with both hands you have to get to 2nd level support. I believe that is US based. At any rate other than that they have my seal of approval.:) |
|
Trininox
join:2001-01-17
Fort Wayne, IN
| reply to systems2000
69.245.185.182 (j2plastics.com)
welcome to use it as a replacement for comcast's DNS
workin on other locations too 
--
-Trininox
http://gto.dynu.com |
|
com2dsl
@tribune.com
| reply to systems2000
I was never given any communications that they were down. How hard is it to post a message on a tv channel (assuming that you had basic cable service) that high speed internet is not available? Also if any tech enginer new about the DNS issues, they should have posted work arounds as well?
Turns out SBC DSL recently got placed in my area and I immediatetly switched over today. If I'm going to pay for internet problems, I might as well pay for 1/2 price.
I also called comcast customer service and they were basically begging me to stay. I said I'll call back next week to cancel (again) when my connection at home switches to DSL. Also customer service was throwing everything in to make me feel happy, etc., etc. |
|
systems2000
What? You Say It's Fixed. Hah
join:2001-11-29
Cyberspace
 ·Embarq
|  When I first became a Comcast subscriber, I had DNS problems with them and went to an outside source. Two weeks ago I thought I'd revert back to their DNS's due to the fact I had been transfered to their CRAN system. Well it will be a long time before I use their DNS's again.
--
Personal Theme Song:RUSH - Mystic Rythms from Power Windows.
Rush Radio Website -- WinAmp Stream 24/7 |
|
