 PlusnetterUK
@co.u
| Re: Plusnet is in big trouble Sorry, but that's rubbish.
I'm a Plusnet user (previously with Zen) and all they've done is go for a looser form of their fair usage proposals. It means that unless you are constantly downloading around 100 GB/month you won't be affected by the rules - much better than the 30 GB peak time cap that would have covered many of us. The 2 megabit £21.99 package I'm on is excellent value for the U.K. and I don't see any lack of takers.
The second change to the contention of their BT (British Telecom) Centrals from 50:1 to 30:1 is again to be welcomed although it will have no material effect under normal circumstances. U.S. readers might want to take a look at this site to understand how typical British ISPs (Plusnet specifically) work in detail - »www.kitz.co.uk/adsl/equip.htm - you may find it interesting .
Sadly, although there has been some confusion with the new changes, there are a large number of Plusnet users who are inveterate moaners and look for the smallest opportunity to aggressively bash the company even though they are getting one of the best value DSL deals in the U.K. and are dealt with by an excellent customer service team who bend over backwards to be polite and helpful.
I'm not a Plusnet fanboy but speak as I find, and frankly a significant number of other Plusnet users are just embarrassing obsessive nitpickers (as witnessed by ADSLGuide forums).  |