| Just tried to signup for the new speeds Just called to signup for the new speeds. I called the 1-800-996-2516 and they knew nothing about it. The dude gave me a number that he said had all the newest offers:1-800-831-8078 this person also knew nothing about the new speeds. And/or my line was not good enough for it.
I think he just said that to get rid of me, he first just said I had the highest speeds they offer. Anyone had any sucess getting signed up for the new speeds?
Yeadon563 |
|
 Steve BPremium
join:2004-08-02
Seattle, WA | Someone got the date/day mixed up. It says from Qwest, 5/3/05, that promotions will start. People in this forum say Monday, Monday, blah blah. Yes, it's Monday, although, it's only May 2nd. We have to wait until tomorrow. |
|
dynodbPremium,VIP
join:2004-04-21
Minneapolis, MN | reply to Yeadon563
ONE person called Qwest (for no apparent reason since it wasn't close to being available yet), and said the rep told him it could be ordered Monday. They likely had their dates confused.
Every piece of information posted has said it's not available till tomorrow, May 3rd. Call tomorrow. |
|
QwestSLC
join:2004-03-01
Salt Lake City, UT | reply to Yeadon563
I just talked online, and the guy said that only tomorrow you can place an order... Not too far away hehee:D |
|
| reply to Yeadon563
I called (800-244-1111) just now and asked about it. I spoke to a gentleman who was very helpful. I was informed that there's nothing in the system yet (he couldn't even tell if my line qualified for the new speeds since they don't even show up) since the plans aren't active, but everything should be ready to go tomorrow. If all goes well, he said he'd check out my line tomorrow and activate it at the higher speed if it does qualify and if there's not a price difference, and call me back either way.
Oh, and he did mention the possible existence of a 7mbit tier (apparently his home line qualifies for it), but there's no way of knowing for sure until tomorrow. |
|
| reply to Yeadon563
what's cool about the DSL Premier will be that all 3 speed upgrades (3,5 and 7meg) will be one price. The loop qual tool will determine what speed you should be able to acheive and the DSLAM will be provisioned at that rate. |
|
| Though I wouldn't have minded if there was a separate 3 meg plan for $5 more, instead of $10 more for 3/5/7. |
|
scareg
join:2003-10-27
Walla Walla, WA | Yeah I agree. I hate being in this area with only qwest to choose from. I see verizon offering 3meg dsl for only 29.99 or something like that. I thought they could at least have offered a free upgrade to 3meg for the 1.5 customers. |
|
| I called too and they couldn't help me until tomorroo. Arrrgh, I wish the 3meg upgrade was free from the 1.5 speed. |
|
diemanPremium
join:2002-08-02
Minneapolis, MN | reply to Yeadon563
Heh, no go on this end. They looked it up and it only showed 1.5mbps as the rate available. They did say to try to call back later in case its just some sort of system problem, but being on an RT I'm not that surprised. |
|
1 edit | Well just called and i only qualified for 3 meg service  ...... o-well better then 1.5 and it is $10 more a month.
Will be up on the 10th..... They are having trouble with there system right now. I had to call DSL tech support to get it pushed. |
|
 AndyDLPremium
join:2004-03-08
Salt Lake City, UT | They qualifed me for 7mbs service....unfortunately, I've been told that my ISP does not support the speeds...so I'll start bugging my ISP now  |
|
|
|
| reply to Yeadon563
i was told 1.5 was the fastest offered at my particular location. |
|
Kash76
join:2003-09-08
Burnsville, MN | reply to Yeadon563
I qualify for 3M. I will hold off for now. |
|
| reply to Yeadon563
»www.qwest.com/wholesale/notices/ona/ |
|
hobnobPremium
join:2003-12-12
Slater, IA | reply to Yeadon563
I just got my upgrade in also...up to 5MB goes active on the 10th....I had to switch from my local ISP though to Qwest.net cuz my local couldnt handle the upgrade, same price so that wasnt a problem.
Funny thing is that I called 1-800-831-8078 and they told me I had the best available already (1.5/896). Hung up and called tech support (1-800-247-7285) he told me I qualified for the 5 and transferred me to customer service who hooked me right up. |
|
 adsldudePremium,Ex-Mod 2003-9
join:2000-11-10
Colorado
kudos:1 | reply to Mastercard
This change was listed in the link. It flew under my radar screen until now:
"Qwest is also changing the "Up Stream Connection Speed" for Qwest Choice DSL Deluxe from 1 Mpbs to 896 kbps."
Crap, who's brilliant idea was that?
--
My other passion is mountain biking. Info on the Colorado based Front Range Mountain Bike Patrol - FRMBP can be found at:»www.frmbp.org |
|
| reply to Yeadon563
I thought it was always 896... |
|
scareg
join:2003-10-27
Walla Walla, WA | reply to Yeadon563
Apparently I don't qualify and 1.5 is the fastest i can get . I'm on a remote terminal |
|
scareg
join:2003-10-27
Walla Walla, WA | reply to chibianh
It was always advertised as 896, but most people connected at 1024 |
|
