normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs: |  Anyone else experiencing outages
Down again this morning. Bad timing as I needed to connect to work. |
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una1337
join:2001-08-11
Boca Raton, FL
edit:
May 12th, @06:04PM
| Cant say I have experienced an outage today, but I can say that reverse dns is completely broken.
> host ns2.netrox.net
ns2.netrox.net. has address 64.118.231.131
> host 64.118.231.131
Host 131.231.118.64.in-addr.arpa. not found: 2(SERVFAIL)
May 12 17:53:51 10base2 named[622]: lame server resolving '131.231.118.64.in-addr.arpa' (in '231.118.64.in-addr.arpa'?): 216.242.0.35#53
May 12 17:53:51 10base2 named[622]: lame server resolving '131.231.118.64.in-addr.arpa' (in '231.118.64.in-addr.arpa'?): 216.242.0.34#53
NetRange: 64.118.224.0 - 64.118.255.255
CIDR: 64.118.224.0/19
NetName: WEBUNITED
NetHandle: NET-64-118-224-0-1
Parent: NET-64-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.WEBUNITED.NET
NameServer: NS2.WEBUNITED.NET
Hmmmmm.....
Edit: Non working reverse DNS causes many applications (such as ssh with RequireReverseDNS = yes) to fail. |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:
| reply to normat
Down for a while this AM. I called in and there were no known issues. I had to call from work to report the issue but they couldn't do anything since I wasn't home to troubleshoot with them. Though all I could do would be to reboot the modem (which I had already done several times).
Well, it's working now. |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs: | reply to una1337
Don't some ISPs block that? |
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Nemokrad
join:2002-04-24
Miami, FL
edit:
May 12th, @09:21PM
| reply to normat
Are your outages DNS only? Did you try the ones I posted in the other thread? Or any other major DNS servers? |
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una1337
join:2001-08-11
Boca Raton, FL
edit:
May 12th, @10:06PM
| Personally, I run my own dns server, so thats not my problem.
My problem is Webunited transfered the Netrox reverse dns zone to their own nameservers, without adding any entries for the zone.
When I first signed up I had netrox change my reverse to my own domain, because I have an application that is IP locked by domain.
Hence, without reverse, my application no longer runs thinking Im a pirate.
Edit: Also, I have found a couple websites that give 403 forbidden errors without a valid reverse, but worked fine as of last week.
See here for the problem:
»www.dnsstuff.com/tools/ptr.ch?ip···.231.133 |
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Nemokrad
join:2002-04-24
Miami, FL | reply to normat
una1337, if you shoot webunited an email about this let us know what they say. |
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Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL | reply to normat
Nope nothing longer than maybe a one or two time connect attempt and those are rare too.
--
»haywardm.com (Hayward's Key West) |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:
| reply to Nemokrad
I've been getting more unable to authenticate PPPoE errors. DNS hasn't been a big issue.
I see a little evidence of congestion on the backbone that wasn't there with Level3.
Hayward, I'd probably be saying there haven't been many issues but I use it to connect to work, for VoIP phone service and media streaming. I've had more issues the past two weeks than I did the past two years. I just hope they are getting the kinks of the transition worked out. |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs: | reply to normat
Knocked offline again. I'm not able to get a PPPoE auth when it happens. |
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Nemokrad
join:2002-04-24
Miami, FL | reply to normat
Are you positive you are not losing sync? |
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una1337
join:2001-08-11
Boca Raton, FL
| reply to normat
Well, Im happy to say DNS issues have been resolved, but I also am having occasional pppoe session dropouts.
Sync remains constant, but the pppoe session terminates and does not reconnect for 15-20 minutes.
Power cycling the modem does nothing during these outages.
As I am using the locked-down-tighter-then-Fort-Knox Netrox supplied modem, I have no idea what the specific error is when this happens. |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs:
| I feel better knowing someone else is having the issue. I have my own modem but I would need to rig it up for Telnet/Web interface.
My router does the PPPoE auth. All I can tell is it can't establish an auth but I still have sync. This probably isn't a problem for people still on 1.5Mb bridged service.
It's a pain as it knocks my VoIP phone off and my UPnP media server needs to be reset (wife doesn't like that). Plus I'm on 24 hour call for work.
I called support during the last outage but it was back up by the time the call was taken. Support wouldn't do anything unless it was happening while I was on the phone. He did verify that I had reconnected a few different times. Though, it wasn't on my part. I'm sure those corresponded to outages.
From navigating their phone system I get the feeling that DSL is low on their priority list. I'm not sure why they wanted Netrox.
Give them a call. Perhaps if more people complain they will bother to check the issue out. |
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johnqpublic
Premium
join:2002-03-22
Xanadu
| reply to normat
My connection was down when I got on this morning, too. But, using the modem supplied by Netrox grants me no ability to troubleshoot things. But, a simple recycle brought things back up.
--
"[Our enemies] never stop thinking about new ways to harm our country and our people, and neither do we." G.W. Bush (8/05/2004) |
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Craig328
Premium
join:2004-05-08
Palm Beach Gardens, FL
edit:
May 20th, @06:16PM
| reply to normat
Power cycling the modem is becoming a twice daily occurrence at my household, once in the morning and then again in the evening. Not that it's difficult, it just one of those minor annoyances that I never had prior to Netrox changing ownership. |
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Nemokrad
join:2002-04-24
Miami, FL | reply to normat
I'm not having these issues, but I do know that WebUnited does not have a policy against giving out the modem passwords, because I got mine when the modem needed some reconfiguring during the switch to their network. |
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Nemokrad
join:2002-04-24
Miami, FL | reply to normat
Also, if you do get your password, try letting the modem do the PPPoE authing like mine does. |
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johnqpublic
Premium
join:2002-03-22
Xanadu
| reply to Nemokrad
said by Nemokrad  :I'm not having these issues, but I do know that WebUnited does not have a policy against giving out the modem passwords, because I got mine when the modem needed some reconfiguring during the switch to their network. Which modem are you using & what needed to be reconfigured?
--
"[Our enemies] never stop thinking about new ways to harm our country and our people, and neither do we." G.W. Bush (8/05/2004) |
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Nemokrad
join:2002-04-24
Miami, FL
| said by johnqpublic :said by Nemokrad :I'm not having these issues, but I do know that WebUnited does not have a policy against giving out the modem passwords, because I got mine when the modem needed some reconfiguring during the switch to their network. Which modem are you using & what needed to be reconfigured? I have the Comtrend. Before the switchover I had a static IP routed line which they turned into PPPoE, sadly.  I'm not 100% sure what else was reconfigured because I wasn't home and the tech instructed my mom on what to do. All I know is my attainable download rate is over 10mbps, lol. |
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normat
Premium
join:2000-08-02
Boynton Beach, FL
clubs: | Wow, so they dropped bridged connections. |
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