novaflare
The Dragon Was Here
Premium
join:2002-01-24
Barberton, OH
| Re: This isn't breaking news. said by Derch  :It's not surprising me that DSL is on the rise. Cable has some unattractive traits that turn some users off: caps, shared bandwidth/over-crowed nodes, crappy tech support (non yet from Cox). No caps or useage resctriction on road runner in ohio. Not over crowded ither . Crappy tech support? Well name one isp with good tech support aand ill call you a lair. Ask them a question not in their script and they will stumble. Ive yet to find a large name is with support staff that knows what they are doing though some seem to this is simply because they have better scripts.
Now in most cases ive found that my isps (road runner) tech support does resolve most isues. Their biggest problem is thinking they know every thing. I had crappy cable service all around. I knew what the problem realy was it was the line from pole to house. It was nearly 18 years old yet the refused to replace this line. 4 replacement modems later one of the installers accualy cut the line and said it was a problem with the line it self having snapped heh. After he did that and was cleared to replace the line ive had no problems at all sence then. They cost them self a few bucks on that one less than they made from me over the years of course. Cable isps especially need to start listeing when their customers say hey look i know wha the problem is just come out here and replace this old worn out line and be done with it.
Realy thats the only problem cable has. My road runner runs 45 a month if you have cable tv i get upwards of 5200kb download on it. dial up account and secound phone line runs 40+ for alot less. Dsl is slower than cable most of the time less you realy lucky and have access to a dsl provider offering 6 megs a secound. Dsl has contracts that will nail you if you cancle for what ever reason most of the time. Then theres the limits on distance from telco that will keep the majority from getting dsl.
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