Security → TechDirt Article - Dell's Plan to "Help" Consumers

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As a Dell supporter, I find this article very disturbing, if it is true? Time will tell.

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»New DELL PC's comes with spyware

Cudni

What the hell does a hidden partition (where Dell reportedly places the supportware) have to do with it? It either runs or it doesn't.

There's something seriously missing from this report so far.

And Dell has had invasive "support" software installed for a long time -- it's terribly annoying and difficult to be completely rid of, but that's nothing new.

Also, I didn't know there were "Dell supporters"...

Oh well.

-- B

Dell had some kick-ass cpu's back in the p3 days...thats all i know

in my case I had to re-install windows so I just didn't load all that crap - easy to get rid of!
nrf

I see it got satisfactorily resolved and the entire thing was caused by poor tech support on Dell's part. The user must have Dell Home support. That is horrible. Small Business support got cleaned up after I and others raised holy hell with Dell back in late 2003.

I have support.exe on my box. It's version 1.0 though so I guess that is why I didn't get the alert that this poster had gotten about 2.0 being upgraded to 3.0 which is the really invasive version. I had left 1.0 alone but today, after reading this article, I renamed the exe so that it doesn't run. No way to uninstall it that I can see.