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Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs:  
 ·Verizon FIOS
 ·Verizon Online DSL
Host:
Site Tools
W.O.W.
FairPoint
World of Warcraft
Alltel Axcess
|  Contact Information
Main Switchboard Number:
Orders, Sales Information, Availability, Billing, and Technical Support.
1-888-773-3349
Tech Support:
24 hours a day, 7 days a week.
Billing inquiry hours:
9 AM - 9 PM (EST) Monday - Friday
9 AM - 6 PM (EST) Saturday
Email Addies:
Information: info (at) directvdsl.com
Orders: orders (at) directvdsl.com
Employment Inquiries: careers (at) bb.directv.com
Partnership Inquiries: partners (at) bb.directv.com
Press: press (at) bb.directv.com
Support: customersupport (at) bb.directv.com
Corporate Office/Mailing Address:
10355 North De Anza Boulevard
Cupertino, CA 95014-2027
DirecTV Broadband, Inc.
RMA/Cancels
490 Race Street, Build. #B
San Jose, CA 95126
Corporate phone: (408) 863-6600
Corporate fax: (408) 777-1451
Back to the Directory
[text was edited by author 2002-07-02 15:36:16] | |
NotMyFault4
join:2001-10-23
Washington, DC
| Further Contact Information:
Advanced Technical Support (ATS): 1-866-798-4793
Hours: Mon-Fri 5a-11p, Sat-Sun 5a-9p (all times Pacific)
- For more complex issues than those handled by Basic Tech Support, such as routing, networking, DNS, servers, etc. (You know, the real tech stuff - don't be callin' them just because your line is down! 
DirecTV Broadband Customer Feedback
PO Box 159, Cupertino, CA 95015
- For customer comments, kudos, complaints, disputes, etc., regarding DTV policies/services/et al.
DirecTV Broadband, Inc. Engineering and Labs
490 Race Street, San Jose, CA 95126
Phone: (408) 863-8501
Fax: (408) 861-8701
[text was edited by moderator] | |
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