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[Line Problem] How could the distance to the CO ch »
« [Speed Problem] Is there something I'm missing?  
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Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast

[Line Problem] Storm Damage?

You've probably seen my suggestion about "flashing" the line. Well...

We were without power due to a storm with high winds that kept us without power for 17 hours. On restore, DSL is unstable. A listen to the phone shows a weak but obvious static (distant sounding noise) in the line. FLASH the phone for a while and bingo... silence... and my connection is ok... for awhile. So far it's been 1/2 hour.

No real question... misery loves company I guess. If I can't resolve it I may have to see if the SBC CSS that found me the awesome line last July is still around (she left her card).


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
Your trials and tribulations in trying to initially get and now keep a stable line keep coming back.

How long did you have the good line?

Regards,

Doctor Olds


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast


2 edits

The Storm / Power Outage Affect
Since last July 16, not quite 11 months. I carefully migrated to fastpath then »Awright! 3008K! on July 23. There's still people without power so I may wait a few days. Listening to the line I'm surprised DSL is working as good as it does - but I am getting bursts of resyncs every hour.

EDIT: Here's the dismal data.


ElnkShaun
VIP
join:2004-01-30
Atlanta, GA

reply to Bill_MI
Earthlink Electronic Support Response

This is a response from EarthLink Electronic Support.

Hello Bill,

I have responded to the instant message you sent me about your dsl issue. I will be in contact with you today.

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions, or concerns please feel free to contact us via the live chat link below.

Regards,
Shaun O.
EarthLink Support
EarthLink Inc.
ElnkShaun See Profile

For live online support please click on the following link
»support.earthlink.net/chat


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast


And I was going along FAT DUMB and HAPPY...
Thanks for all your help, Shaun. It may take awhile but the ball is rolling.

Safe Mode will help and here's the current data (don't anyone loose their lunch, now ).


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Too late...



That's horrible. Hopefully they will find the damage.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
My sentiments, exactly. I don't think I could have picked a worse time as we're on a push at work. If not for that I'd have made some calls on Monday.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
Ouch Bill....almost like you have gone back to the stone age .


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
Hi GDM. We're having another storm as I write, too. Maybe this one will take us back to the Mesozoic.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
Well here's hoping this storm knocks some sense back into your line .


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast

Update

The call is in to fix the phone line. Amazing - the phone has become unusable but the tech from Covad set it down to 480/384 and it's pretty darn solid.

Interesting fact. The Covad tech tried to knock me down to 928k but it wasn't available from his access so he had to settle for 480k.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
Ok that statment earlier where I said you were back in the stone age I take it back. Now you are in the stone age .

Hopefully you get fixed soon!


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast

Contest - Guess the resyncs?

OK, kudos to the one closest to the NUMBER OF RESYNCS I had between Monday June 6 at 8:00PM and Wednesday June 8 at 3:00AM. This 31 hour span happens to be the longest continuous count my Westell ever achieved and I was amazed to see it.

Any takers?


fatness
subtle
Janitor
join:2000-11-17
fishing
613


Bill_MI
Bill In Michigan
Premium,MVM
join:2001-01-03
Royal Oak, MI
·Comcast

A very noble guess, indeed. That's almost 20/hour or a resync about every 3 minutes. Fatness, did you ace math?

It wasn't quite that bad and since I gave a hint, Fatness gets another guess.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
480....:)


fatness
subtle
Janitor
join:2000-11-17
fishing
reply to Bill_MI
413


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
reply to Bill_MI
Re: [Line Problem] Storm Damage?

412


fatness
subtle
Janitor
join:2000-11-17
fishing
Stop pressuring me!


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
reply to Bill_MI
Re: Contest - Guess the resyncs?

442
Forums » Selected ISP Support » Earthlink DSL[Line Problem] How could the distance to the CO ch »
« [Speed Problem] Is there something I'm missing?  
page: 1 · 2 · 3


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