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Forums » US Telco Support » Verizon » Verizon Fiber Optics » email/http/ftp server access blocked over Fios
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City of Alexandria, VA (not Fairfax Co) »
« Any FIOS in Frisco, TX?  
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degauss1

join:2001-07-02
Hillsboro, OR
·ViaTalk
·Verizon FIOS
·Comcast
·Axvoice

reply to jedawson
Re: email/http/ftp server access blocked over Fios

Hmm let me see if I have this straight.

1. You say people from various networks can get to your servers hosted by some company somewhere.

2. You can reach ftp/http/pop/smtp service on networks other than your hosting provider without issue.

3. Verizon say they are not blocking stuff.

4. The hosting provider says it's not a problem on their end.

Hmmm yeah, sure sounds like port blocking to me. Right. Perhaps if you posted more troubleshooting information we could assist. My initial guess is that what you really have are DNS issues. Have you tried accessing these hosted service via direct IP address?

I've seen problems just like this with my Comcast connection. They've had more than their share of DNS server issues lately.

jedawson

join:2005-06-15

That summary is correct. In other words,

1. I am able to access the ftp/http/pop/smtp servers associated with my domain from other PCs (e.g. at work)

2. I am able to access other ftp/http/pop/smtp over my Fios connection

3. I am unable to access the ftp/http/pop/smtp servers associated with my domain over my Fios connection

I asked about port blocking but Verizon said they only block 25 and 80, which shouldn't really affect me as long as I'm not hosting the server on my Fios-connected PC.

I have tried accessing the server via the IP address directly - that doesn't work. They also walked me through re-setting my DNS settings etc. over the phone yesterday, to no avail.

What other information would help you help me?
Forums » US Telco Support » Verizon » Verizon Fiber OpticsCity of Alexandria, VA (not Fairfax Co) »
« Any FIOS in Frisco, TX?  


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