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Forums » Adelphia 16Mbps » But will they get it
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NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

But will they get it

Are they going to work with customers who suffer bad signals and cannot get full speeds?

Thing here is that if there's any signal problems then the modem will constantly be trying to readjust to the fullest speed. And if they're trying to do fast downloads they will see more packet loss which results in more retransmits..

I'm so glad my FIOS does not suffer from this.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

Re: But will they get it

said by NOCMan See Profile:

Are they going to work with customers who suffer bad signals and cannot get full speeds?

Thing here is that if there's any signal problems then the modem will constantly be trying to readjust to the fullest speed. And if they're trying to do fast downloads they will see more packet loss which results in more retransmits..

I'm so glad my FIOS does not suffer from this.
Talk about jumping to conclusions.
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cjynx
Whatchu Talkin' Bout

join:2003-01-13
Pittsburgh, PA

The answer is right in the ad.

"Extreme is Adelphia's newest level of High-Speed Internet service, with jaw-dropping fast
download speeds of up to 16 Mbps, and upload speeds of up to 2 Mbps (1)."

That little (1) at the end of the sentence points to the "fine print" at the bottom of the screen.

"(1) Adelphia does not guarantee speeds, as the speed of the Adelphia Broadband Service provided to you at
your site will vary depending upon your computer and associated equipment, internet traffic and associated
equipment, and other factors."

I think it would be nice to have those speeds unlocked and the possibility of reaching them. BUT, it will just lead to complaints of "I'm paying for 16/2 and all I get on the speedtest is 12/1.5" When they should be happy to be getting the 12/1.5 in the first place.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: But will they get it

said by cjynx See Profile:

The answer is right in the ad.

"(1) Adelphia does not guarantee speeds, as the speed of the Adelphia Broadband Service provided to you at
your site will vary depending upon your computer and associated equipment, internet traffic and associated
equipment, and other factors."
cjynx, glad you posted this... But, let's not also forget, for the FIOS worshippers out there...

How Fast/How Much?

Up to 5Mbps/2Mbps *
Up to 15Mbps/2Mbps *
Up to 30Mbps/5Mbps *

* Actual (throughput) speeds WILL vary.

(source, verizonfios.com)

So, Fios people, please take note.. not every internet service is without possible slowdowns.

NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

Re: But will they get it

I'm not talking about internet speeds here.

I'm talking speed from the CMTS to the Modem. I had comcast's 6/768 plan before FIOS came and I rarely could get above 5mbps and cust support said my signal was off and each guy that came out said my signal was fine.

However since switching to FIOS I get 15mbps consistently and it's nice to see

downloading @ 2453kbps instead of 520kbps that's for sure.
attndefecit

join:2005-04-19
New York, NY

said by NOCMan See Profile:

Are they going to work with customers who suffer bad signals and cannot get full speeds?

Thing here is that if there's any signal problems then the modem will constantly be trying to readjust to the fullest speed. And if they're trying to do fast downloads they will see more packet loss which results in more retransmits..

I'm so glad my FIOS does not suffer from this.
In what NOC do you find yourself employed? Were they mental?
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