said by sporkme :

Also print out this page mentioned above:

»docs.info.apple.com/article.html···m=300572

To me it sounds like you got a "genius" that's on a bit of a power trip.

For the record, I left the third-party RAM in my iBook when it went in for warranty repairs, I even mentioned that when dropping it off at the store. They just said that they'd pull it during testing if it appeared to be an issue with the memory.

It seems like the genius bar guys have a little bit of leeway in what gets fixed and what doesn't, and you ended up with an a**hole.

said by morph3ous :

That's a good idea. They still have the unit somewhere, so when I go to pick it up I will talk to the manager.

said by JoshNJ :

go back to the store with the unit and ask for the manager in person