dddane
join:2002-01-10
Chicago, IL
1 edit | Re: Dell Optiplex GX270 motherboard recall? hmm... dell class action suit anyone? 
btw, thanks for posting that iowa state thing... its interesting that they say the approximate life span is 300 days. for a lot of these systems, that's right about now.
so I inquired with other offices in our company... Some others were aware of issues as well... some people were looking into this issue, and determined that it had only affected 3% of our systems (at the time, this was a year ago)... But the numbers they used to come up with this 3% number didn't include everyone, since not everyone in our company uses the Premier Access (or whatever its now called) web site... We're recalculating our numbers...
Apparently, Dell only issues Proactive Field Replacement (their word for recalls) if the number of affected systems is at 10% or higher.
What I'm still unclear about is this... does the 10% number come from overall GX270 systems, 10% of the systems manufactured in that specified date period (4/03-3/04), 10% of systems on a particular order, 10% of systems at a particular location... etc etc. 10% of what. Does anyone know the answer to this? ;O)
In a way, it couild make a huge difference... if we have 5000 GX270 systems, but 1000 of them were ordered between 4/03-3/04, and the other 4000 ordered after the affected time period, using the overall number of gx270 systems would greatly lower the probability of us hitting the 10% mark... even though the real number might be that 49% of those first 1000 systems is affected.. |
