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Forums » Strange Tales of Bad Customer Support » Tell them to go to hell
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blundersthatcost

Tell them to go to hell

This should be a "ONE STRIKE" policy.. if its not corrected IMMEDIATELY, and never to happen again-- I'd say they lost a cusotmer for LIFE!!! They shouldn't even be able to give the service away to you for FREE!! After that!
permalink · 2005-07-08 16:33:12 · Reply to this

skullz5

join:2002-06-17
Clementon, NJ

Re: Tell them to go to hell

Yes I know about that 99 cent crap on the comcast bill if you pay by check on the phone last month i paid online and there was no charge, bull if you ask me.. always out to make a buck.. literally
permalink · 2005-07-08 16:36:09 · Reply to this
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

Re: Tell them to go to hell

with my cell i get charged $3 extra to pay in person $2 to pay on the phone via the automated system and $5 to pay by a Rep on the phone. a credit of $10 if i do auto billing but they charge the card or the checking account 7days before it due then.

Payment/billing systems are setup to always make a buck if they can.
permalink · 2005-07-08 17:49:40 · Reply to this

pkarlos_76

join:2004-08-24
Edmonton, AB
said by skullz5 See Profile:

Yes I know about that 99 cent crap on the comcast bill if you pay by check on the phone last month i paid online and there was no charge, bull if you ask me.. always out to make a buck.. literally
Actually in Southern Cali they are charged $1.99 if they pay by agent on phone which is why we inform customers that there will be a $1.99 charge if they pay by phone and it's free if they pay by the automated phone system.
permalink · 2005-07-11 14:47:44 · Print · Reply to this
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