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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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DiskDrive
Goin' In Circles
Premium
join:2004-11-03
Farmington, MI

[Vonage] Having Problems Logging In?

Is anybody having problems logging in to their accounts on the web site this afternoon?

I'm seeing really long delays or errors from the browser like, "Cannot find server or DNS error".



Scilicet
Premium
join:2005-04-11
Aurora, CO
Reviews:
·Comcast
·Vonage

Yes! I can't log in. The web page just hangs there. I'll give it a half hour or so and try again. They could be having any sort of problem. The phone seems to work.
--
Never let your sense of morals prevent you from doing what is right.


informpage
Never Be Satisfied

join:2003-07-09
Forest Hills, NY

reply to DiskDrive
Same here at 6pm ET



JoeR
Dude?

join:2001-06-01
Norfolk, VA

reply to DiskDrive
Since about 2:00 p.m. ET here.



fegul
Premium
join:2004-08-23
united state
kudos:1

reply to DiskDrive
down here too



AlphaOne
I see
Premium
join:2004-02-21
Reviews:
·AT&T Yahoo

I thought it's just me ... like I forgot what my password is. Tried several times to no avail.

Ok, I feel good now .... or NOT! What the heck is going on?
--
Somewhere, something incredible is waiting to be known - Carl Sagan



Andyg1
Will Work For Bandwidth

join:2001-12-23
New Rochelle, NY

reply to DiskDrive
I just got off the phone (7:00) with the same problem and the C/S person confirmed their was a slight problem with the web site.
--
At the tone the time will be...



La Luna
Survived Ashraful
Premium
join:2001-07-12
Warwick, NY
kudos:3

reply to DiskDrive
Same here....hangs forever, then says "error, incorrect user name or password"......



dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY
kudos:1
Reviews:
·Vonage

reply to DiskDrive
It looks like they fixed their problems with the secure web server.

I just logged in and saw this on the service notices section:

Customers may be experiencing an intermittent issue with logging into your Web account. Our Engineers are aware of the situation and this issue will be resolved as soon as possible. We apologize for any inconvenience.


DiskDrive
Goin' In Circles
Premium
join:2004-11-03
Farmington, MI

Confirmed. It looks like things are finally getting back to normal again...



Andyg1
Will Work For Bandwidth

join:2001-12-23
New Rochelle, NY

reply to DiskDrive
Anyone getting 15-20 min. calls cutting out on the receive end? My party can hear me but I can't hear them, and I have to call back.
--
At the tone the time will be...


DiskDrive
Goin' In Circles
Premium
join:2004-11-03
Farmington, MI

reply to DiskDrive

Re: [Vonage] Here We Go Again...

U.S. Vonage dashboard appears unavailable again.

At least the Canadian portal is still up...


borv
Onemhz On Aim

join:2000-10-06
Astoria, NY

reply to DiskDrive

Re: [Vonage] Having Problems Logging In?

Yes I am having trouble logging in too.

sharward

join:2003-02-16
Sacramento, CA

Ditto.


DMS1

join:2005-04-06
Carrollton, TX

reply to borv
It's all to do with the rumored BellSouth takeover. They are busy upgrading the system to include lots of hidden fees.



micki_hills

join:2003-10-05
Vashon, WA

reply to DiskDrive

Re: [Vonage] Here We Go Again...

12:57 PDT - I can't log into site either


Scilicet
Premium
join:2005-04-11
Aurora, CO
Reviews:
·Comcast
·Vonage

This is getting to be a real inconvenience. It's become a daily thing. Here is one of the drawbacks to having to access your features online through an unreliable server.

The phone works! Why can't I set call forwarding via the phone? Qwest can do it, what's the matter with Vonage? I suspect a little greed. Why upgrade the software while people are still willing to use the website?

I wonder how the other competitor's VoIP services handle this?
--
Never let your sense of morals prevent you from doing what is right.


sharward

join:2003-02-16
Sacramento, CA

reply to sharward

Re: [Vonage] Having Problems Logging In?

Now I'm in.

TeleGirl

join:2004-03-15
Olathe, KS

reply to DiskDrive
1:45 am Central Time (Kansas City), unable to log into Portal...this message appears.

Error
The following error(s) occurred:
This application is currently experiencing technical difficulties. Our engineers are currently working on the problem. Please try again later. Thank You for your patience.


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