 tampa8 Premium join:2005-04-30 Storrs Mansfield, CT
| reply to hirschma Re: [VoicePulse] Voicepulse dropping the ball on E911
I guess I am missing what the problem is. First, I don't think 8 days is unreasonable to give them a response.
Second, the whole idea that you must respond to keep your service was recently discovered by the VOIP industry. It was not widely understood that was the situation - and in fact it is not universally understood that way even now, but some providers are taking the safe route.
Third, You can email them without getting into their site just use your normal email and send it to support, at least for now. Overall I could not disagree more about Voicepulse dropping the ball. They are being proactive and may have 911 before most other providers. |