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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [SunRocket] Does SR ever bill you on time?
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cablesurfer

join:2000-02-05
Thousand Oaks, CA		reply to kruser
Re: [SunRocket] Does SR ever bill you on time?

They charged my credit card approx 3 months after the statment came due. It said I was billed and paid in April. In July the chargefinally was sent through.
to forum · permalink · · 2005-07-22 22:33:17 · Reply to this


kruser
Premium
join:2002-06-01
Saint Louis, MO
clubs:
·AT&T Southwest

 Yep, That is what I thought would happen!

So much for having a perfect budget!

I guess I'll ask to go to a yearly plan again.
I originally signed up for the annual plan and somehow it was screwed up.
So I politely asked to be put on the annual rate plan and they had no problems with that. After two months of no bill, I asked to just leave it as is.
Now it is going on two months again with no charge!
I have no problems with paying them but I wonder how they make any money? Other than out-sourced tech support, I think the whole thing may be run by just a few people.

I'm not trying to bash them either. I like the service as it usually works here just fine!
to forum · permalink · · 2005-07-22 23:52:08 · Reply to this

ronny_b

join:2004-10-10
Saint Louis, MO
said by kruser See Profile:

"I guess I'll ask to go to a yearly plan again.
I originally signed up for the annual plan and somehow it was screwed up.
So I politely asked to be put on the annual rate plan and they had no problems with that."

Don't make waves! Maybe you're getting a whole year free because of the confusion when you switched plans.

Ron
to forum · permalink · · 2005-07-23 01:52:24 · Reply to this
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