kewlkeed
Grouch
Premium
join:2005-02-05
Knowlton, QC
| reply to En Enfer
Re: [DSL] Bell: FIX YOUR DAMN THINGS ALREADY
Actually untrue...
We had an issue like this previously with Bell even though we were on a diff ISP...
Problems went like this,
1) Card in Bell DSLAM failed. This card also served 12 other people in the town, whoever they may be. When this card went down the people who were served by it lost sync totally. Unfortunatly the alarm on the DSLAM never alerted anyone since the light was inside the case and the signal from the unit never reached the head office untill 48 hours later. Resulted in us having to actually knock on the door of the CO and get them to open the case and look at the card. At this point the tech went "Oh whoops" and changed the card.
2) Although we had our Sync restored to us and everything should have been hunkydory we started having problems similar to the ones InMontreal was having. Authentications would either not happen, or we would get booted every few minutes, sometimes for a minute, an hour, a day. Speed was completely all over the place and nothing was reliable. Tried the usernames for 4 ISPs on the same connection and they all had the same problems. This connection is about a block away from the CO and used to transfer with INCREDIBLE speed. So it wasn't a line condition issue. The problem went back to the card in the DSLAM not working properly. Now imagin trying to explain this to the tech support of your ISP... "Uhh yeah it's the card in the DSLAM... We know this cuz we saw the unit in the CO... Don't ask... What do ya mean you don't know what a DSLAM is?" (At least that's what VIF tech support was like)
MOST of the times yeah the authentication is handled by your ISP however there are some very small exceptions such as something crazy like this that can cause similar problems. |
|
Doci
Toothless Fairy
join:2003-02-01 | ISP may own Radius, but they do not own BAS which routes PPPoE traffic.
--
My freedom is a debt to Hitler. |
|
En Enfer
This account has been compromised
join:2003-07-25
Montreal, QC
 ·VIF Internet
| said by Doci  :ISP may own Radius, but they do not own BAS which routes PPPoE traffic. So, lawrence171 just said something out of the blue. Thanks for confirming that.
See, when I quit Slowpatico in june 2002, I went with AEI. I did configured Win2k to auto-reconnect using RASPPPOE and the dialer. Whenever the BAS was down, or AEI's radius server was down, the software kept trying. Then a few minutes later, it was giving me the error 691 described above. Windows erases the password and keeps reconnecting with a blank password. Is my ISP's RADIUS server online? I don't know. I shouldn't get that error message. I'm still having this problem now I'm with VIF.
Who is stupid in this situation? The user? Windows? Bell's equipments? the ISP's authentification servers? |
|
Doci
Toothless Fairy
join:2003-02-01
·Bell Sympatico
1 edit | said by En Enfer :said by Doci :ISP may own Radius, but they do not own BAS which routes PPPoE traffic. So, lawrence171 just said something out of the blue. Thanks for confirming that. He has a habit of saying that.
--
My freedom is a debt to Hitler. |
|
lawrence171
Evilly Yours - Evilness
join:2001-12-24
Canada
| said by Doci :said by En Enfer :said by Doci :ISP may own Radius, but they do not own BAS which routes PPPoE traffic. So, lawrence171 just said something out of the blue. Thanks for confirming that. He has a habit of saying that. I do?
--
What I used to be I no longer am... God, why can't you freeze time for my sake? |
|
