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Forums » US Cable Support » Road Runner » [TWC] FREE AOL for RoadRunner users
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[ Brighthouse] Slowdowns in Tampa Bay??? »
« [TWC] Plz post your SPEED during peak hours  
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Mele20
Premium
join:2001-06-05
Hilo, HI

reply to DJSlim
Re: [TWC] FREE AOL for RoadRunner users

I hope your default user name was assigned by TW. If not, you are going to get a bill from AOL at the end of the month. You are required by TW to use the "special" version of AOL otherwise you are billed separately by AOL. The "special" version is the same as the "regular" version except it sees you, for billing purposes, as a Road Runner customer who had TW set up the free access. You don't have to use the default username. You can set up whatever screen names you want and use those. It is similar to the default Master email account that RR sets up for you. You cannot change that but you don't have to use it as you can set up other mail accounts with the names you want.
--
Around 2005 a sudden spark will catalyze a Crisis mood. The very survival of the nation will seem to be at stake.Sometime before 2025, America will pass through a great gate in history. The risk and promise will be very high. The Fourth Turning Wm. Straus


DJSlim

join:2002-05-18
Binghamton, NY
clubs:
it was a default username provided by time warner.


sabersaw
Premium
join:2001-08-21
Dayton, OH

reply to Mele20
said by Mele20 See Profile:

I hope your default user name was assigned by TW. If not, you are going to get a bill from AOL at the end of the month. You are required by TW to use the "special" version of AOL otherwise you are billed separately by AOL. The "special" version is the same as the "regular" version except it sees you, for billing purposes, as a Road Runner customer who had TW set up the free access. You don't have to use the default username. You can set up whatever screen names you want and use those. It is similar to the default Master email account that RR sets up for you. You cannot change that but you don't have to use it as you can set up other mail accounts with the names you want.
actually, the local office here told me to me to use whatever aol client I had or download from anywhere. why would it matter which client I use? RR set the account up. and they didn't really have a clue about telling a user how to get going with it. password is something like my zip code plus TW on the end? but i use the web interface and radio at work now. only time will tell about the billing.

Mele20
Premium
join:2001-06-05
Hilo, HI

The tier 3 tech I spoke with at Oceanic TW in Honolulu, seemed very knowledgeable about this. She told me that I had to use the download from the TW corporate page. I asked her about users who already had AOL and she said they could continue to use the version they have but us new customers needed to get it from the TW download site.

I think the default password provided by your local TW varies from affiliate to affiliate. In Hawaii, it was my billing account number plus my zip code.

I was also told by Oceanic that if I ever leave RR that I have to call AOL and cancel AOL otherwise I will get a bill for AOL dialup.

Yeah, I wasn't given any help and I couldn't get the radio to work and that is what I wanted. The new AOL portal which is being launched in September, I believe, will offer everything for free to anyone except the radio from what I have read.

--
Around 2005 a sudden spark will catalyze a Crisis mood. The very survival of the nation will seem to be at stake.Sometime before 2025, America will pass through a great gate in history. The risk and promise will be very high. The Fourth Turning Wm. Straus
Forums » US Cable Support » Road Runner[ Brighthouse] Slowdowns in Tampa Bay??? »
« [TWC] Plz post your SPEED during peak hours  


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