Verelan
join:2002-06-21
Clover, SC
| [Need] USB Printers, Same kind
Ok here's the situation. We have users that have laptops and they go from hospital to hospital as they file reports. We'd like to have them be able to print these reports at the hospital on site. All the sites use HP Laserjet 1320 Printers, with a USB connection. The first time you plug in, no problems. The printer installs and prints. When they go to another location and plug in, it installs the printer over. This causes it to say "HP Laserjet 1320" and "HP Laserjet 1320 Copy 1" and so on. After that the computer doesn't know where to print to. Even though they're the same model printers, windows treats it as a seperate device. Is there anyway around this using USB? I know if it were parrallel this wouldn't be an issue. Sadly though the laptops don't have parrallel ports. I hope I'm making sense. If anyone has any ideas let me know. Thanks! |
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Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
| It is not the computer that doesn't know where to print but the user 
Ask them to remove the printer once they have finished using it or to pay attention when attaching it next what is the new one created/named
You couldn't create network printers they can connect to?
Cudni
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What is now proved was once only imagined.Help yourself so God can help you |
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Verelan
join:2002-06-21
Clover, SC
2 edits | Hey Cudni,
I should have worded a little differently. It's definitely user error. And you know how end users are, they never want to listen to what you tell them. Deleting the printer and actually paying attention?? Out of the question!  So we're left trying to find an easy way of doing anything.
The network printer idea had crossed my mind. I'm thinking maybe assigning the printers at the different sites all the same IP, like 192.168.1.200. That way when they plug into the network, it prints to the same IP each time. Looks like there is no work around for windows treating the printers as separate devices. Thanks for the help so far! |
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