Bubba
GIT-R-DONE
Premium,MVM
join:2002-08-19
Around, Us
 ·Comcast
| reply to joepwpb
Re: Trend Micro Scan
said by joepwpb  :When I go to the TM scan page I don't get the option to download the ActiveX component (see my screenshot) so I am not presented with the scan window that you got The little icon in your post # 1 pic tells me you have the ActiveX component already installed and it's either corrupted or somehow the ActiveX kill-bit for HouseCalls clsid was set.
On your Win98 machine....C:\Windows\Downloaded Program Files....the HouseCall Control does not say corrupted does it ? You might consider right clicking that control and selecting Update if you haven't already.
If the kill-bit is set....which that icon is usually an indicator of....you could look in the below reg key for HouseCalls ActiveX clsid and if there is an entry it will be 0x00000400(1024) if the kill bit is set.
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility....04E214E5-63AF-4236-83C6-A7ADCBF9BD02 |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| Thanks Bubba....
On my WinXP system I did find that CLSID and it had:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{04e214e5-63af-4236-83c6-a7adcbf9bd02}
REG WORD 0x00000400 (1024)
Now what? Delete that entry and return to House Call?
Joe P |
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Bubba
GIT-R-DONE
Premium,MVM
join:2002-08-19
Around, Us
·Comcast
1 edit | said by joepwpb :On my WinXP system I did find that CLSID and it had: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{04e214e5-63af-4236-83c6-a7adcbf9bd02} REG WORD 0x00000400 (1024) Now what? Delete that entry and return to House Call? Joe P That is indeed the dword value that disables a ActiveX clsid....and in your case the HouseCall ActiveX control. That entry can be deleted....and you will definetly be one step closer in making HouseCalls ActiveX control work.
Just curious....what programs do you use that might set ActiveX kill-bits....excusing programs such as Spywareblaster or Spybot. Neither of those programs for sure has HouseCalls ActiveX control in their respective databases. |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| Bubba,
You are 'da man!!! The problem is resolved, many thanks.
The two programs I use which set kill-bits are Spyware Blaster and the Spyware Block File list. So, one of those may be the culprit because only recently the Trend Micro scan failed to work.
Thanks again!!
Joe P |
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Fredra
Undesirable Alien
join:2000-04-08
Nepean, ON
·Rogers Hi-Speed
1 edit | reply to Bubba
To Bubba
You are so correct...thanks. Deleting that entry got it working.
Your assistance is appreciated.
To joepwpb
There seems to be a common denominator with one of your programs and what I used (have since deleted it), and that is Spyware Block List File. I never used it on my other PC, which works well with Trend Micro Online.
Now I have to find the CLSID for Panda...lol
Edit.. found the clsid for Panda {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} and it also had (1024) in the registry. I deleted it and now Panda works.
Again, thanks Bubba.
Cheers 
--
The Endless |
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Bubba
GIT-R-DONE
Premium,MVM
join:2002-08-19
Around, Us
·Comcast
1 edit | reply to joepwpb
said by joepwpb :The two programs I use which set kill-bits are Spyware Blaster and the Spyware Block File list. So, one of those may be the culprit because only recently the Trend Micro scan failed to work. You are Welcome Joe....and as said earlier....it is not in Spywareblasters database. I also just downloaded the Spyware Block List File and it's not in there either....but in any case HouseCall is now working on the Win98 machine also ?
@ Fredra,
I looked for 9A9307A0-7DA4-4DAF-B042-5009F29E09E1 in the 2005-8-17 12:40:52 Spyware Block List and that clsid was not there. Perhaps it was mistakenly in a prior update ? |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL | Bubba,
Yes, I did find that clsid on my 98 machine and after deleting it the TM scan worked as it should.
Thanks again.
Joe P |
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Fredra
Undesirable Alien
join:2000-04-08
Nepean, ON
·Rogers Hi-Speed
| reply to Bubba
@Bubba
Maybe it was in a prior update.
Anyhow, with your directions and assistance both Trend and Panda are now working as they should.
Cheers
--
The Endless |
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