webs1136
join:2005-08-22
Kokomo, IN
| reply to asertsdfsdfasdf
Re: Speed problems? Try this..............
Here is the deal i call cust service from kentucky as that is who they pass you to if your having a problem i have 13db of noise on my system and i get this from them monitoring my system. The noise gets worse as i download a file. They come out and say the speeds and noise are fine as i also get a blinking light from my cable modem off and on. This in fact is poor troubleshooting on there end. I really think the speeds are ok for the most part but it is the end result of the techs they send out. They dont seem to be able to do more advance troubleshooting to correct the problems. Tech services say there is a problem and the tech comes out and says everything is fine. I had dsl for over a year and never had a problem went back to insight for the purpose of getting vonage and now i cant get better then a dial up this is crap on insights part
Want better service go to DSL there speeds and customer service blow insight out of the water SBC provided uninterupted service for over a year with great speeds of 650 up and 6000 down now i got insight and i fill like i am getting the shaft |
