number_one
join:2001-11-30
Midlothian, VA
 ·Verizon FIOS
| Re: No kidding said by 8744675  :If you can sign up online, you should be able to cancel the same way. I remember way back in the day when you could do just that. I guess I can't blame AOL for taking that option away since it was SO easy to cancel after signing up for a "trial" membership when on vacation away from home for a week.
But still that is no excuse to make it ridiculously difficult to cancel on the phone. I got so fed up with the tactic that I stopped using AOL for internet access during vacations and just went with tollfreeisp.com and pay by the minute. I never use the internet that much during vacations anyway, so it comes out a whole lot cheaper and with no anti-customer support representatives. |
