SRFireside
join:2001-01-19
Houston, TX
| reply to khc987
Re: No kidding
said by khc987  :But didn't you get a cancel confirmation number? Did you read the notice sent by US Mail stating that your account was canceled or remained open or did it go straight to the trash? To be honest I do not remember any confirmation number. Then again I have NEVER had to see confirmation numbers or mail notices when cancelling other services, including other ISP's. Oh waitaminit... AOL did everything online. They never mailed statements anyway. So that avenue is out. Are you sure you know what you're talking about? When somebody calls in to cancel their service that's all the confirmation that is needed for just about everybody else.
If AOL indeed was using your methodology on cancellation then they would definitely be in the wrong since it would be easy to "just forget" to give the confirmation number and "lose the mail" for any postal statement. That would help AOL with their continuing to bill because those would be handy excuses. Too bad they don't do that. Just listen to actual ex-AOL users who had to deal with this. There are thousands of them out there... at least. |
