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Anyone jump from InsightBB to SBC DSL? »
LuckyOne2

join:2003-03-12
Rockford, IL

Re: Slow speeds.

Hey Iggy, I am an Insight subscriber in the Rockford system. The drop off of speeds did coincide with the upgrade of the UBR to a much larger C4 router. This router is capable of load balancing (shifting modems to different ports so that no ports will be overloaded). With the old UBRs balancing had to be done manually transfering modems. This helped relieve the problem of the processor hitting 100% and consequently slowing speeds down. Now that being said, there are still issues just like you have been talking about. I myself have the plus service and am only getting 3000/460. The biggest obstacle is the fact that the problems don't seem to be affecting everyone. I have heard some people reporting with higher than normal speeds, some lower, and some right on. I know that Insight is working on the problem. I think they need to make more adjustments setting up the new C4. It's also possible that it is a provisioning issue. It seems when I do my speed test it will jump up to about 4 meg and then it always settles in at around 3 meg. It's possible that the DOCSIS config files may need to be re-done. Whatever it is I'm sure if enough of us complain they'll have to do something.
Forums » US Cable Support » Inside InsightAnyone jump from InsightBB to SBC DSL? »


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