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Forums » O Canada! » Canadian » Bell Canada » Getting a Line Swapper adapter for Alcatel modem?
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IIgs
Premium
join:2002-10-05
Montreal, QC

Getting a Line Swapper adapter for Alcatel modem?

A couple of weeks ago I picked up an Alcatel DSL modem, though from what information I've gathered, it requires a small adapter called a "line swapper". Essentially it reverses the outside pins on the RJ-11 jack so the modem will sync with Bell.

I already have a spare DSL modem myself, so I was thinking of giving it to my parents as a backup for their Sympatico account. I know it can take several days (weeks in rare cases) for Bell to send out a replacement, if there's a fault with the modem.

I'm wondering, does anyone here have a spare adapter? I heard Radio Shack carries a line splitter which may work, but I haven't seen one at the local outlet and I rather use the official part to ensure no stray electrical noise.


B777300

join:2002-01-02


1 edit
It depends where your alcatel was manufactored. Mine and many others's Alcatels don't require any line swappers. To be honest, I never saw an alcatel that required a line swapper to sync. Don't count that a line swapper will get it to sync, cause maybe it's a dead modem.
--
Can you say fiber optics?


IIgs
Premium
join:2002-10-05
Montreal, QC
reply to IIgs
This one says "Made in China" and model number: 3EC18204BCAA03 (which according to what I've read, requires a line swapper).

I've been able to get into the modem's web-interface for settings, even flashed upgraded it, but it won't sync.


MikeG
Premium
join:2004-10-02
Hamilton, ON
·Mountain Cable

did you check if the VPI/VCI was 0/35?


--
~The heart of learning is the will to try~

HeadSpinning

join:2005-05-29
Windsor, ON

Line Swapper:

»www.excelsus-tech.com/index.cfm?···=1747012

Or just make one - there's nothing special inside of these things.


Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
·Bell Sympatico

reply to IIgs
If there is a jack in the house that is used specifically for the modem, ie no phones are plugged in you can convert that jack to work with the modem. The wires that come to the jack attach to the red/green feed for the jack. All you have to do is attach the yellow/black leads from the jack to the same place and it will work. Do you understand?
--
My Canada includes Quebec.


IIgs
Premium
join:2002-10-05
Montreal, QC


1 edit
reply to IIgs
Mike_G: It is indeed set to 0/35, but regardless, that won't affect DSL sync (but would prevent you from being able to log into Sympatico or any other provider).

HeadSpinning: A quote from that page if I try and order one: "The Excelsus-Tech Online Store is for purchases in United States only.".

Glen1: The problem with that is then that particular phone jack won't work with other DSL modems, or voice phone for that matter. Maybe I can just rewire a piece of phone cord, or a jack splitter, the problem is I don't have any tool to recrimp the RJ11 jack.

UPDATE EDIT: Okay, I dug up an old splitter and reversed the outside wires (yellow and black), plugged it into the back of the modem, and plugged the phone cord into the jack/side I rewired. The sync LED still flashes endlessly; unless it needs a good 5 minutes to sync?


Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
reply to IIgs
If you use both the red/green leads and the yellow/black leads then both modems should work in the same jack. One plugged in at a time as both won't synch on the same time on the same line.
--
My Canada includes Quebec.


xxgg

join:2004-01-15
reply to IIgs
Re: Getting a Line Swapper adapter for Alcatel mod

I also have a Alcatel SpeedTouch Home DSL modem...

which needs line swapper. which swaps LINE1 to LINE2? or vise versa.

Works as good as using Bell's Official Modem. its only few dollar.


xsetup
Premium
join:2002-12-05
Toronto, ON
clubs:
reply to IIgs
Re: Getting a Line Swapper adapter for Alcatel modem?

The Answer you seek is HERE:
»AT&T Southeast Forum FAQ »I was told I need a Line Swapper. Radio Shack doesn't carry one. What can I do?

Worked perfert for me......


SiriusISP

@3menatwork.com
reply to IIgs
Re: Getting a Line Swapper adapter for Alcatel mod

You can find a line swapper at "Add Tronique" in Terrebonne (Qc) or maybe at Addison in Montreal for +/- 5$.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:


1 edit
reply to IIgs
Re: Getting a Line Swapper adapter for Alcatel modem?

No cost fix.

»AT&T Southeast Forum FAQ »Swapping Inner and Outer Pairs on an RJ-11 Wall Plate

as suggested here:

»AT&T Southeast Forum FAQ »I just changed out modems & can't synch or have poor synch rates.

Regards,

Doctor Olds
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