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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [BroadVoice] Calls to Hong Kong are down
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[General] Free VOIP West Coast DID, 100 min/month free »
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hkvalet
Specialist

join:2004-10-18
Las Vegas, NV

Re: [BroadVoice] Calls to Hong Kong are down

said by im_chandave See Profile :

It's a standard SIP-based VoIP system. It costs $48 HKD/month ($6.15 USD). You get an Hong Kong DID with unlimited incoming and outgoing minutes. Additionally, since it's a Hong Kong phone number, there isn't a difference in price for landline or mobile (cellular).

Thanks for your great info. So are you using it right now? I am interested about this service, but I have some questions for you:

1. Can I use my own device? I'm using SPA-2000.
2. How's the sound quality if I use in the U.S.?
3. Their proxy is in Hong Kong, so I think there will be a long delay for all calls if I call from the U.S., right?

Thanks for your time.
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**Students are the CUSTOMERS of teachers** »RateMyProfessors.com
im_chandave

join:2005-07-28
Cleveland, OH

Re: [BroadVoice] Calls to Hong Kong are down

said by hkvalet See Profile :

said by im_chandave See Profile :

It's a standard SIP-based VoIP system. It costs $48 HKD/month ($6.15 USD). You get an Hong Kong DID with unlimited incoming and outgoing minutes. Additionally, since it's a Hong Kong phone number, there isn't a difference in price for landline or mobile (cellular).

Thanks for your great info. So are you using it right now? I am interested about this service, but I have some questions for you:

1. Can I use my own device? I'm using SPA-2000.
2. How's the sound quality if I use in the U.S.?
3. Their proxy is in Hong Kong, so I think there will be a long delay for all calls if I call from the U.S., right?

Thanks for your time.
Yes, I'm using it right now. I have 2 accounts. One for personal use (hosted in HK) and one for testing (hosted in the US). Both are on Asterisk boxes.

    •You can use your own device. I've had success with a SPA-3000 from the US to HKBN. Unfortunately, I didn't keep the configuration. But, it should be easy to do. I've written information about how to configure an Asterisk box for HKBN. You should be able to adapt it to the SPA. Just remember to turn on STUN/VIA/RPORT support on the SPA if you are behind a NAT/Firewall.
    •Sound quality is fine. They support G.711a so you are using 80kbps (each way) for audio. Also, their Nortel Voice Packet Gateway is hooked into a decent backend infrastructure. They are not running a SIP Express Router, an Asterisk box, and a few PRI cards (like some VoIP companies in the US).
    •Average RTT are around 220-250ms for a IP packet. There is some latency but not so much that conversations are undecipherable. I've had no problems with US calling a HK landline. You will notice slightly more latency when calling to a mobile phone (especially when that person is on the KCR entering and exiting Lion Rock tunnel).


And for those that are wondering...no I don't work for HKBN. I just happen to be a satisfied customer.

Oh. One more thing...if you sign up for the softphone and want to BYOD, don't expect any support from HKBN's tech support. They will not provide any support for any softphone/hardphone/ATA except their Nortel IAD and their Nortel Multimedia PC Client. I had to reverse everything by watching the SIP conversations between the PC client and HKBN.

See ya...

d.c.
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